Zen.com EMI?

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Hey,

One of my clients has been facing issues with getting money out from zen.com‌ but after some time this was resolved.

I would be cautious.
 
Have seen them used for a few hundred thousand EUR per month without much trouble.‌
 
Zen works fine for me with low 5 figures incoming payments. Sometime they ask for‌ SOF but lately not.
 
ZEN.COM is making⁠ it to the list of top 10 EMI-s of Lithuania (from 313 total incl payment⁤ institutions).
Based on that I would say its more trustable than Bankera, Mr. Tango and⁣ the like.
Some of the smaller EMI-s are taking huge risks when it comes to⁢ compliance and potential fines can end their business real quick unless the owners have deep︀ pockets. Not to mention they can become "creative" with compliance procedures when they have liquidity︁ issues.
 
They declined my prize competition project because its high risk.
 
They don't accept all high risk or all applicants. But I've seen them accept medium‌ sized gambling operators. Those have bee licensed companies, so maybe not very similar to prize‍ competitions.
 
Nice reviews about them. I just wonder, if they are into high risk if it‌ isn't risky to use them? No one knows when some sort of regulation suddenly is‍ applied to them or if they gamble with their business that it get shut down⁠ by the financial authority.
 
you have to be careful‍ with them. They need more time for someone to consider them as reliable as many⁠ of the large EMI's
 
Well, I have tried to open a personal account, I am a citizen of an‌ EU country, firstly one of my phone numbers didn't receive a verification code, then it‍ came using my other phone number, I have taken photos of my ID card and⁠ made the video, then it was rejected, I did it again, the same thing then⁤ tried with a driver license, when opened the app again it asked that something is⁣ wrong, to contact customer support, I contacted them and they said that they have the⁢ right to reject applications without telling what is wrong.
The first time I received the︀ verification error, I contacted live chat support and the agent told me to use a︁ passport but I used a driver license instead..
I really don't know what is the︂ reason, really strange..
 
Probably just s**t software made by cheap︃ outsourced developers. For some reason a lot of EMIs are crap when it comes to︄ software.
 
Yeah, could‍ be, it just doesn't make sense, why not wait for the passport but decide to⁠ revoke the application after trying with the driver's license for the third time. Or if⁤ I am flagged(because of the closure of my Payoneer account), something like a system between⁣ banks/EMIs as well as my phone number could explain why it hasn't sent me a⁢ code for verification in the first place.. I doubt that's the case, maybe something about︀ the verification system and the poor quality of the images? I can not tell.
I emailed them today about the phone verification problem and then about the identity verification problem︁ and I received exactly the same reply from different agents with an hour difference:

"After careful review of your application, we are sorry to say that we are not able︂ to open an account for you.

We wish you the best of luck."

Such a︃ bad experience, I do not recommend it, only a waste of time, I used another︄ EMI which took me 20 minutes for registration to order a card.
 
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