Well, I have tried to open a personal account, I am a citizen of an EU country, firstly one of my phone numbers didn't receive a verification code, then it came using my other phone number, I have taken photos of my ID card and made the video, then it was rejected, I did it again, the same thing then tried with a driver license, when opened the app again it asked that something is wrong, to contact customer support, I contacted them and they said that they have the right to reject applications without telling what is wrong.
The first time I received the︀ verification error, I contacted live chat support and the agent told me to use a︁ passport but I used a driver license instead..
I really don't know what is the︂ reason, really strange..