I am certainly not an agent, I am asking for help, I certainly will post covid be visiting Cyprus, but as I sit trying to obtain help from them i am currently being ignored and have been for months. Who is your contact at the bank? Don't say compliance., do you even know? I am not here to engage in a row over this or that, offer proof here how this bank is working for you! Lets agree on a solicitor, you send them a token amount of money£10 let a proper notary public verify what you say is true. Because I know you cant, further to that, dont bother coming back with a smart flippant answer wasting my time again, get serious or get lost