Does anyone tried sogexia EMI account?

[goldmann]

Hello,

I just signed up for an personal account with Sogexia - Compte de Paiement et Carte Bancaire MasterCard Prépayée the account got upgraded after a few hours no problem.

Once upgraded I can't login so I changed my password, still can't login 🙁 ?

Is this normal has anyone of you had the same problem?

 

[negon]

Going to open an account with them later today or tomorrow so I can report‌ back here.

 

[blizz]

My account is opened and workd just fine maybe @Mohawk know more?!

 

[goldmann]

Thanks for fast reply! I'm eager to get started because they provided a screen snap‌ with IBAN account number etc. and I want to test it fast!

 

[lookingforward]

Will wait for an report ! Thank you‍

 

[blizz]

Their support seems a little slow but I send it Sunday with a question to‌ convert a personal to a business account.

 

[Mohawk]

hi @goldmann
to be honest i have never tried sending a message query over the⁣ weekend
but usually their response time is within the same day or max the next⁢ day
also check you spam/junk folder in case they replied and the email ended up︀ there

 

[Mohawk]

hi @blizz
i havent tried converting a personal account to a business one but in their terms they‍ state that each individual can own both a personal one and a business one

 

[JohnSeed]

Not before today. Will signup for an account now!

 

[goldmann]

hmm still no reply after 48 hours and 3 extra emails to their support. Can't‌ login to the account, this sucks big times. Is this a big company or just‍ a small one man show?

 

[wolverin]

I'm wanting to open an account there. What do you think is wrong with this‌ Company or what you did wrong?

 

[moonpk]

You may try to‍ apply there to see how they are! Firsthand experience is the best..
That sucks indeed ca#"!

 

[wolverin]

Thanks will try what you suggested 🙂

 

[belarus]

They don't respond to even simple contact attempts 🙂

 

[moonpk]

That sucks. I had plans to open an account with them. But if they can't‌ respond to even simplest questions it's bad customer support.

 

[goldmann]

No I gave up, this company seems to have sufficient with customers or does not‌ care about them at all. They counting money fin4774"

 

[lavel]

The have trouble with their account opening because of French Regulations

 

[Tanaka]

Yeah... I did tried them and I am not satisfied at all about their taxes.‌ Too big if u ask me (or maybe I am too poor).

 

[negon]

Why do you say taxes? 🙂

 

[Tanaka]

Yeap, you're right. I had‌ to say "fees". My bad 😀