Does anyone tried sogexia EMI account?

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goldmann said:
goldmann said:
Hello,

I just signed up for an personal account with Sogexia - Compte de Paiement et Carte Bancaire MasterCard Prépayée the account got upgraded after a few hours no problem.

Once upgraded I can't login so I changed my password, still can't login 🙁 ?

Is this normal has anyone of you had the same problem?
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Yesterday I opened an account I found myself wrong. So many problems, account open, paid Mastercard with another card, sent my IDs. After an hour I received an email from the support that told me that my identity document was false and that they sent it to Interpol. I sent him a very hard email addressing what they wrote. I tried to call in Madrid but no one answers. I think Sogexia is an online scam. I have definitely lost 9.90 € of the Mastercard. But everyone must know that this is not a serious bank.
 
Bonjour M. Sergio,

Nous sommes au regret de vous informer que le surclassement de votre compte SmartPay a échoué pour la(les) raison(s) suivante(s) :

Carta didentita inte.jpg : Fraud - forwarded to Interpol<br/>Carta ddidentita.jpg : Fraud - forwarded to Interpol<br/>Luce.jpg : Fraud - forwarded to Interpol

Nous vous recommandons de bien relire la liste des documents acceptés et critères de validité en vous connectant à votre compte en ligne, rubrique "Surclassement", puis de télécharger à nouveau vos documents rectifiés.

Cliquez-ici pour accéder à votre compte et envoyer de nouveaux documents

Nous restons bien entendu à votre disposition pour toute demande complémentaire.

Bien cordialement,
Votre Service Client Sogexia
 
Sergio said:
Sergio said:
Yesterday I opened an account I found myself wrong. So many problems, account open, paid Mastercard with another card, sent my IDs. After an hour I received an email from the support that told me that my identity document was false and that they sent it to Interpol. I sent him a very hard email addressing what they wrote. I tried to call in Madrid but no one answers. I think Sogexia is an online scam. I have definitely lost 9.90 € of the Mastercard. But everyone must know that this is not a serious bank.
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Did you use REAL or FAKE Docs?

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I have tried with both fake and real docs it's the same like @Sergio and OP say.. no answer what so ever!

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Specialized in advisory service for tailor made Offshore setups with banking and payment processing. Privacy and Anonymity is my priority.
Contact
 
I have only read bad reviews about this company and it seems they don't respond to any support tickets.
 
I have a client which Sogexia freezed the account and closed the internet banking. They do not respond emails. Do any one have a better way to contact them?
 
Sogexia give iban from refaels bank in uk.
For business purpose you can receive maximun 80k euros per month.
If you receive 1 euros more it will be automatically rejected.
They have bad customers support.
They are closing account withoit informing and when you get the " invalid id or password" it means they have blocked your account. Dont try to send mail or telephone cuz they will never answer you.

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Scammed people on the forum!
 
David97255 said:
David97255 said:
Sogexia give iban from refaels bank in uk.
For business purpose you can receive maximun 80k euros per month.
If you receive 1 euros more it will be automatically rejected.
They have bad customers support.
They are closing account withoit informing and when you get the " invalid id or password" it means they have blocked your account. Dont try to send mail or telephone cuz they will never answer you.
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So they still the money?
 
I hate using this word. But i have a little amount stucked there ( 2700 euros)
No access to account because it s blocked. No answer to mail or phone.
They blocked the account since november 2017.
They are in France Lyon.

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Scammed people on the forum!
 
David97255 said:
David97255 said:
I hate using this word. But i have a little amount stucked there ( 2700 euros)
No access to account because it s blocked. No answer to mail or phone.
They blocked the account since november 2017.
They are in France Lyon.
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Yes I ahave a client in the same situation and they do not answer. I will be forced to deposit a claim to the Financial Authority
 
Caporaso and Partners said:
Caporaso and Partners said:
Yes I ahave a client in the same situation and they do not answer. I will be forced to deposit a claim to the Financial Authority
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The Fédération Bancaire Française has a Médiateur in place, whom you can contact at Fédération Française des Bancaires, 18 rue La Fayette, BP 151, 75422 Paris, Cedex 09 or e mail at [email protected]. (Sogexia is an EMI not a Bank, but they should be able to point you to the correct institution).

Maybe contact the AMF Ombudsman:
Ombudsman's annual report
 
They kept the 9.90 Euro I paid for the card and replied:
Bonjour, Notre service conformité a décliné définitivement l'ouverture de votre compte. Nous ne pouvons donc malheureusement pas procéder à l'ouverture de votre compte afin de nous conformer aux exigences réglementaires en vigueur. Nous restons à votre disposition pour toute demande complémentaire. Bien cordialement
Worst bank ever!
 
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