Bankera has gone totally crazy

[JohnLocke]

It's very strange, but you should ask them how they came up with that idea!

Regarding re-KYC, as already mentioned, it's so common now with all banks in Europe, at least.

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[polonieth]

Yeah I had a message about KYC when I logged in, I've used the service and card infrequently since opening it a few years back. I probably have put about 5k euros through it in total.

 

[jafo]

JohnLocke said:
Regarding re-KYC, as already mentioned, it's so common now with all banks in Europe, at least.
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polonieth said:
Yeah I had a message about KYC when I logged in
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DeFi, Bitcoin, Monero, etc., solves this! 😉

😎

 

[Forester]

Sean Restling said:
Not necessarily, I think they're milking users for new revenue streams.
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Might be, Bankera's policy is all but customer friendly, IMO 😉
Nevertheless, re-KYC is really common. I have this experience, too (not with Bankera).

Sean Restling said:
Almost all my transactions are for personal reasons, which is why I opened a personal account, now they say in my transaction history they can see transactions that could be business-related (it might, we're talking 1% in terms of value and transactions really), and ask whether I want to continue the verification with the personal account or convert into a business account at €5/month. It's not realy about the €5 but I'm using this to buy groceris, cinema tickets, petrol, pubs.. all non business related, why would I reply I want it to convert this into a business account?
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Well, and have they said that for a business account they will not verify you more? 😉

polonieth said:
Yeah I had a message about KYC when I logged in, I've used the service and card infrequently since opening it a few years back. I probably have put about 5k euros through it in total.
Click to expand...

A frequence of usage and account balance does not mean much re: KYC. In fact, it means almost nothing.

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I am just a simple countryman. Anything I say is only a personal opinion, not a certified advice 🙂

If you think it makes sense, you can like it; if opposite, please, tell me, why I am wrong...

 

[cckuhqilfownnfctux]

jafo said:
DeFi, Bitcoin, Monero, etc., solves this! 😉
View attachment 6666
😎
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Too low global coverage, unfortunately.
Almost nobody uses crypto, almost no businesses accept crypto, too much hassle with cryptocurrency exchanges, and so on.

 

[jafo]

cckuhqilfownnfctux said:
Too low global coverage, unfortunately.
Almost nobody uses crypto, almost no businesses accept crypto, too much hassle with cryptocurrency exchanges, and so on.
Click to expand...

In the last two years, beginning June 2022, +99% (I keep a diary) of my expenses and payments (business payments, of course, bump this percentage up) have been done seamlessly with crypto! P2P! No middleman was involved. 😉

I just paid using USDT in a VERY famous restaurant (for their La Bistecca alla Fiorentina ) in Firenze a few weeks ago when I took my agnate Italian elderly relatives (aunts, uncles) for dinner and wine. 😉

I urge you to explore this. 😎

 

[Houdini]

How is it going with Bankera, does anyone has a status or better take out my money ASAP ?

 

[John Spectre]

Bankera works fine.
listen less to the doomsayers who throw s**t at the fan without evidences.

 

[polonieth]

I would say Bankera is going down hill:

"Dear Mr.,

Thank you for using Bankera services.

To comply with rules and regulations, we want to ask you for the following additional information regarding the historical activity:

- From X to X you received X from your own account;

- From X to X you initiated X to X Exchange;

We ask you the following:

1. Kindly provide proof of your Exchange account, ensuring your contact details (name/email) are clearly visible.

2. Please include a brief description of the source of your funds for the specified period, along with any supporting documentation (e.g. invoices, agreements, payslips, and bank statements from that period).

3. Provide screenshots of the deposit address(es) for the main cryptocurrencies you currently hold (e.g. BTC deposit address, ETH deposit address, etc.).

Please provide the requested information and supporting documents by X.

Thank you in advance for your reply and cooperation.

Best regards,"

So if you pay in money from an account in your name, and move it to an exchange, they want to see what you did with it? lol.

 

[vgahdmi123]

Do not use this service, i Wrote in other topic, I was using their bank account only because for personal expenses, I was paying out from my company to my personal bank account and using their card to pay hotels, groceries, gas, and daily expenses.
I was L3 verified.

At one moment 6 months ago I was reached by support and they told me since I am using their account to receive money from company I need to upgrade to business for few extra $$$ per transaction.
I accepted and it all worked fine for 6 months.

One day account got suspended without any notification in app or email, I found hard way while trying to pay with card in supermarket.

After 2 weeks with chatting with support on daily basis I got email that my account is not suspended but frozen temporarily due to regular KYC check (even I was L3 verified already).
In 4 emails I had to provide over 12 documents, even passport copy verified by apostile, my company bank statement from other bank, my business information, bills, invoices (have no idea how is this related since my business has nothing to do with them neither i was receiving business payments on their accounts, but ok, I had nothing to hide so I delivered). I even delivered my full time employment contract, confirmation about tax payments.

After that no response for a month now, account still suspended and my funds are frozen. They did not even offered me to pay me out and close the account.
Instead they suspend, keep quiet and keep funds.

 

[Don]

vgahdmi123 said:
Instead they suspend, keep quiet and keep funds.
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And keep your personal and business information

 

[Lamb75]

You can complain to Bank of Lithuania, maybe after having officialy complained to Bankera (they may have a form to do that on their website).

 

[polonieth]

Needless to say, I won't be supplying that, so it's an EMI consigned to the rubbish bin of history. It is unjustified.

I should also add this is very low five figures as well.

I did notice that the Lithuanian guy who was pushing them on here heavily no longer does so.

 

[cckuhqilfownnfctux]

for me their business model is quite unclear, if they position themselves as a EMI for desperate people holding a "wrong" passport color or having a "wrong" residency then why make those peoples' lives even more difficult?
and if I had a "good" passport color or resided in the EU why would I ever use Bankera? lol. I could have just walked in to any normal bank or registered in N26 or similar "normal" EMI.

polonieth said:
I did notice that the Lithuanian guy who was pushing them on here heavily no longer does so.
Click to expand...

thu&¤#

 

[Mercury]

vgahdmi123 said:
After 2 weeks with chatting with support on daily basis I got email that my account is not suspended but frozen temporarily due to regular KYC check (even I was L3 verified already).
In 4 emails I had to provide over 12 documents, even passport copy verified by apostile, my company bank statement from other bank, my business information, bills, invoices (have no idea how is this related since my business has nothing to do with them neither i was receiving business payments on their accounts, but ok, I had nothing to hide so I delivered). I even delivered my full time employment contract, confirmation about tax payments.

After that no response for a month now, account still suspended and my funds are frozen. They did not even offered me to pay me out and close the account.
Instead they suspend, keep quiet and keep funds.
Click to expand...

Data are the new gold. The more they gather and forever record here and there the more the populations will be under control. Do not provide.

 

[polonieth]

cckuhqilfownnfctux said:
for me their business model is quite unclear, if they position themselves as a EMI for desperate people holding a "wrong" passport color or having a "wrong" residency then why make those peoples' lives even more difficult?
and if I had a "good" passport color or resided in the EU why would I ever use Bankera? lol. I could have just walked in to any normal bank or registered in N26 or similar "normal" EMI.


thu&¤#
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I have good passport and good residency. Nothing dodgy going on with any transactions, plain as day.

 

[vgahdmi123]

Mercury said:
Data are the new gold. The more they gather and forever record here and there the more the populations will be under control. Do not provide.
Click to expand...

i provided because I really have nothing to hide, unless they publish it publicly which is prohibited i guess i am fine

 

[12345]

Bankera is not a good EMI compared to others ! EUR transfers take 3 days to be received (in some banks they are instant), crappy app design, KYC and SOF all the time. Plenty of better EMIs out there !

 

[CyberZero]

12345 said:
Bankera is not a good EMI compared to others ! EUR transfers take 3 days to be received (in some banks they are instant), crappy app design, KYC and SOF all the time. Plenty of better EMIs out there !
Click to expand...

I did a 4 digit transfer about 2 weeks ago and the person received it within an hour to my surprise.

 

[vgahdmi123]

i even had few transactions that took 7 days within sepa, and those were small amount, few hundreds, but it happened occasionally only