Who runs the Wirexapp community?

[PaulKruger]

I wonder why they maintain a forum / community but don't answer there, I mean why would it make sense?
https://community.wirexapp.com/t/how-many-here-have-blocked-accounts-and-not-got-money-back/9287

 

[Martin Everson]

I see them answering in link you sent. One response was given 5hrs ago by‌ wirex.

 

[IlyMily]

Take care using them, i got my account locked with 48k on it, i have‌ everything verified with them, they are locking everyone after having good amounts in balance, some‍ are having over 6 months without reply from their famous (relevant team).

 

[bronze]

I've run about 100k through it with only a couple hiccups getting kyc signed off‌ quickly

Its a brilliant service, a improvement in the way they kyc at certain amounts‍ would make a world of difference

Rather than block an account after 5 or 10k⁠ and ask for address verification, why not pre warn so they can do before it⁤ gets blocked

 

[Martin Everson]

I agree but most EMI's do the same just to get new customers signed⁠ up and pretend their company is growing..lol. They also don't want to scare of new⁤ customers off with excessive KYC upfront as they will go elsewhere.

 

[bronze]

Yea I get that, but for example, after I'd spent maybe 10k they blocked and‌ wanted to verify address, why not leave it working and provide 5 days notice or‍ something then block if not done

 

[GIOBBI4]

Wirex assistance has always been very good, strangely enough you couldn't make transfers in Eur‌ and after the Brexit problem everything stopped. chhers Giobbi4

 

[Martin Everson]

Because if someone really⁠ was a criminal they would tarsmfer their assets held with wirexapp in those 5 days⁤ if account was left working.

 

[GIOBBI4]

I have undesrsood, but Wirex is very far to me. Martin ypou have more experience!!!‌😉

 

[extremedox101]

double standards does not know limits .

 

[Martin Everson]

That's why its best to spread your money around. It does not need to be‌ extreme like me. But even for small transactions don't always use the same EMI...spread the‍ load around - ok sounds like P**N now conf/(%

 

[GIOBBI4]

Martin max 4500 euro every EMI! I hope is correct regards Giobbi4 pa##¤