What is your experience with the Swiss bank dukascopy ?

[ththugues4]

Hello,

I am looking for an alternative to payooner because transferWise or revolut does not work for me because I am in not in EU. I came across the Swiss bank dukascopy, it allows the opening of a remote bank account + minimum deposit of 30 euros + very good card limit + video verification with a agent + etc.. . In view of their site and some research they are legitimate.

please have people already worked with them and if so what was your experience thank you

Thanks

 

[Spinoza17]

ducascopy is a trading bank/company you may not be allowed to withdrawal your money without‌ preforming any trading activity
you better talk to them about this before doing any transactions‍

 

[jjrapy]

Are you sure about that? where do you read it?⁠

I’m talking about the restriction you mentioned, not withdrawal without making any trading activity

 

[Spinoza17]

i used to work for exness.com which is also an fx broker
clients are not allowed‍ to use the company just for transactions, you have to have some trading activity, or⁠ your withdrawal requests will always be rejected for this reason
also receiving money from source⁤ and sending the money to a different destination is considered somehow money laundering, even if⁣ you own the two ends
you can't launder your cash on an fx broker
you are allowed to trade but you have to withdrawal the initial deposit back to where⁢ it came from, and than you are free to withdrawal the profits to anywhere.
best thing to do is read docascopy's TOS / Policies , or just ask them about︀ it

 

[jjrapy]

Oh I see. Great info btw, thanks. I was thinking open an account with them‌ just to diversify.

 

[AlexanderSu]

This is not true. Dukascopy Bank has two business activities:⁠ brokerage (that Sponoza17 was referring to) and banking that allows third-party deposits/withdrawals. There're two different⁤ web sites for both. www.dukascopy.com - brokerage. www.dukascopy.bank - banking.

 

[JohnLocke]

We contacted them 2 weeks ago through their contact page, so far no live sign,‌ they didn't bother to come back to us at all!

 

[AlexanderSu]

It may be worth writing an email: [email protected]

 

[Mark Rucken]

I also emailed them once, no reply ... it's been a year now 😀

They are‌ not the only ones, many banks just do not bother to reply. I wonder why‍ is that so? Too much work, not enough employees, not interested in random people contacting⁠ them through website? I don't get it.

 

[Clank]

They have⁤ a livechat

 

[Hyo]

Client of their banking segment. Using their card to withdraw and pay, no problem whatsoever.‌ Good customer service

 

[zoyus]

How many pins do the cashiers ask‍ you for 4 ??and what do you put there if the card is 6 pins?⁠

 

[clemens]

Did you ever got a reply from them ? I contacted them a few times⁠ but got standard replies at least they looked like standard standard

 

[Mda]

Close to zero complaint. Neat panel of services working smoothly.