The service overall is decent. They´re not that new, actually i know a few people who used their service before i got to know them. The new thing is simply the crypto loading function. They implemented it just before adv cash shut down if i remember right, therefore i just have a hand full of reviews from other people.
By my own i can tell that epayments offers a pretty good service. However i︀ can not guarantee or vouch for the company since I´m a "new" member there. But︁ you´ll find a lot of people from the crypto community going to them, since it︂ is one of the few crypto debits out there at the moment.