Was anyone able to contact Stripe?

[erni]

I have lot's of question to Stripe the payment processors. For some weeks I submitted a ticket to them, never got an answer.

What is the best way to reach out to Stripe?

Does anyone had luck to contact this company by email? I feel they are like PayPal, very risky since they can shut down your account for good and don't need to speak to you at any time!

 

[uplana]

Never get any replies from them 🙁

 

[tacokai]

Don't get anything from them even using a ticket!! They suck as much as PayPal‌ do.

 

[absolutelykind]

Have you tried online chat? I've registered an account with them a couple of weeks‌ ago, had a few questions which I directed to their online chat and had very‍ quick and clear responses, TBH I was very please by how their support works.

You can also email or call them 24/7 as stated on their website. So it's odd⁠ that they are not responding to you, maybe you are doing anything wrong?

 

[tacokai]

Great idea, I will try their online chat, ohhh wait... where is the online chat?‌
https://stripe.com/contact

Just to⁤ be clear I'm not German but use TOR browser smi(&%

 

[JackAlabama]

Yes, support there works relatively well at least in terms of response speed. Just got‌ one the other week by email.

 

[galadrel]

Please do not compare Stripe to Paypal, they are not even remotely comparable. If you're⁢ in a risky business it doesn't matter what payment processor it is, you'll get shutdown.︀ It's probably one of the best processors out there, along with great support.

 

[erni]

Stripe is better compared to PayPal but it is still a PayPal similar bulls**t company.‌ If something goes wrong you stand no chance against Stripe and they will ask you‍ to take your s**t together and shut the f**k up, while finally ignoring you while⁠ they keep your money!

Awesome-

 

[JackAlabama]

Yes, they all do that⁤ over there. From airbnb/yt/google to what not silicon valley company.
It is either accept or⁣ out with no state of recourse resulting in "a take it or leave it" summarizing⁢ the platform economy.