Well, regsitered office address and Virtual Office are 2 deeply different services. By law it is required that a company has an address to where the government, tax authorities and other public authorities can send request to, so it is provided as standard or included in the fees, such request or parcels received we are looking at and take care off, no doubts. Now, parcels received from other companies, business partners, persons etc. are not included in the service so you may order a Virtual Office for this purpose, it would be too expansive and time consuming for us to take care of this as︀ well!