So as promised here is my︂ update... after a few days TW accepted my appeal and reactivated my account! A fair︃ and sensible outcome or so I thought... I then came to make a very small︄ transfer to pay the U.K. account of one of my suppliers (under 2K) and my︅ payment went under ‘review’... after contacting customer services and receiving the same generic response from︆ them several times, I was eventually contacted by the team conducting the review some 2︇ weeks later, who asked zero questions about the transfer but instead wanted me to verify︈ source of funds. For context, my Funds were derived from a personal U.K. property sale︉ which I leant to my new formed U.K. Ltd company in the form of a︊ directors loan. The review team asked me to provide copies of bank statements and for︋ a copy of the contract signed by both parties - now clearly this shows you︌ what a sh*t show TW compliance is as no such document exists - anyone with︍ half a brain knows that the buyer and seller sign identical but separate copies of︎ the contract which is then sent by post to the counterparty’s solicitor (contract exchange). I️ pointed this out to TW and they quickly back tracked and said they just wanted to see bank statements showing receipt and retention of funds, as I had already provided copy of deed from HMLR, contract, settlement statement, Director loan agreement blah blah blah - to which I obliged the same day. A couple of days later, they closed my account without notice regardless and hid behind T&Cs and then Terms of Use after a subsequent appeal. So, the moral of the story is don’t put all your eggs in one basket and do diversify your banking portfolio before you start moving any serious money.︀
I am now desperately trying to open a corporate account to receive the sizeable chunk︁ stuck in TW... I could receive it back to my personal account but that is︂ going to raise questions with any future banks as to why the funds went from︃ personal to corporate to personal - erm... because TW closed my account doesn’t sound great︄ does it? Anyone know any good banks willing to open a corporate account quickly and︅ remotely for a U.K. Ltd company and European Director/UBO? Most U.K. banks aren’t opening accounts︆ at present, apparently it’s because fraudsters ripped the arse out of the bounce back loan︇ scheme... who would have thought?