exactly how they work.. so far it looks like they care about their customers and try to take an extra step to not look like most other shitty services i..e PayPal, Skrill, various banks and more.
Everything I have dealt with them on has been resolved in 24 hours so far as I can remember.
The support has always been good.
One time I was cut off on a call or a live chat (don't remember) and I thought it was another fob off, but they messaged me later to apologies and fixed the︀ issue.
The card is good if you can get it.
Excellent, service, low rates.
There are some horror stories about them, though in my experience they are very good.
Last year done a 138k euro and this year a 187k euro, not from Stripe but B2B and the moment the wires went my way, I told client to get me their banking wire reference and I immediatly emailed Wise with invoices to cover the wire, no questions asked after, so make sure you eithet contact them beforehand or immediatly after the transfer happens.
Had 4 corporate accounts and one personal with Wise for a few months. All went well also for larger 6 figures transfers, until they rejected a balance transfer from the same company with another bank and following that decided to close all the accounts. No explanation provided.
So, it's only good until it lasts. Certainly not to be relied on as you only banking solution.
KScyprus said:
Hi Carlo, thanks for your experience.
I have received several requests for information and are still awaiting the conclusion of the process.
Do you know any good alternatives to Wise?
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Good alternatives: no.
Alternatives: many, read the forum and do your homework.
Hopefully soon banks and fiat will become irrelevant and we can just use crypto for everything!
The day that will happen they will have already set KYC rules also on the crypto department with named wallets and exchanges that do the checks on customers.