Payoma Experiences
- Thread starter Volex
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I have tried to apply today. They are asking for bunch of documents, among the rest, bank reference letter, hone bill from your phone (on which beneficiary can be reached), etc.
I don't know about reviews, it would be helpful f someone can say something
I have been applying for business account.
I don't know about reviews, it would be helpful f someone can say something
I have been applying for business account.
Ok, I have account with Payoma. First experience - nothing positive to say for the moment.
Opening account was super easy. I've made a transfer from my own bank account to my own Payoma account. Everything's okay, money have reached me quickly, even they have to confirm transactions manually, as in history it shows incoming transactions, but they are processing until confirmed by Payoma. But that's fine for me, as my transactions are legit.
Here's where the fun begins. I tried to make a SEPA transfer yesterday evening. It's not instant, also processing, has to be confirmed by compliance team. Today, it's already 1:15PM here, transfer is not confirmed. I've tried to called them, but looks like they don't have︀ any working number. Number provided on their website isn't working, O2 robot answers the call︁ to say it's not available and you can leave a message. Not even a custom︂ message from Payoma. I've messaged them on Skype, they responded pretty quickly, saying the transfer︃ will be confirmed by compliance. And then I receive an email from them... they do︄ require supporting documents for outgoing transfer! Wait, what? It's a normal outgoing SEPA transfer, nothing︅ special with it. I'm not sending money for any crypto company or so, just a︆ simple SEPA transfer. Do you have an idea, what kind of supporting documents you need︇ to provide? No, me neither. I've sent them a message on Skype already, hope they︈ can fix this, but so far the experience isn't that good. And the funnies thing,︉ that the transfer is only for 100.00€.
Opening account was super easy. I've made a transfer from my own bank account to my own Payoma account. Everything's okay, money have reached me quickly, even they have to confirm transactions manually, as in history it shows incoming transactions, but they are processing until confirmed by Payoma. But that's fine for me, as my transactions are legit.
Here's where the fun begins. I tried to make a SEPA transfer yesterday evening. It's not instant, also processing, has to be confirmed by compliance team. Today, it's already 1:15PM here, transfer is not confirmed. I've tried to called them, but looks like they don't have︀ any working number. Number provided on their website isn't working, O2 robot answers the call︁ to say it's not available and you can leave a message. Not even a custom︂ message from Payoma. I've messaged them on Skype, they responded pretty quickly, saying the transfer︃ will be confirmed by compliance. And then I receive an email from them... they do︄ require supporting documents for outgoing transfer! Wait, what? It's a normal outgoing SEPA transfer, nothing︅ special with it. I'm not sending money for any crypto company or so, just a︆ simple SEPA transfer. Do you have an idea, what kind of supporting documents you need︇ to provide? No, me neither. I've sent them a message on Skype already, hope they︈ can fix this, but so far the experience isn't that good. And the funnies thing,︉ that the transfer is only for 100.00€.
Sorry guys, I can't find where I can edit my post. Minutes after posting here, they have sent me an email, that transfer was executed by them, no more documents needed. They have good and fast support, only a problem, that you can't reach them by the phone.
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