Offshore call center for customer support phone and live chat needed?

[clemens]

Hi, I need to know if someone can help with a offshore call center that can take support tickets from live chat and phone call's? We sell software and SEO services so a little knowledge is required?

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[JohnLocke]

You may want to try https://www.getfriday.com/ they are pretty good for such tasks.

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[clemens]

Thank you for sharing... are there other options? I will try contact getfriday tomorrow.

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[plotoffshore]

That's a great link actually and company works perfect..

 

[healthfitness]

You may want to try https://www.getfriday.com/ they are pretty good for such tasks.
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Thanks for the tip, I am also looking for this type of service. I will go take a look at this site right now.

 

[protain]

You may want to try https://www.getfriday.com/ they are pretty good for such tasks.
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Are they really of help or are they more like a pain once you hired them. I have been in touch with so many outsourcing companies both onshore and offshore and as soon as things get just a little complicated they terrible fail to fullfilm the work.

 

[clemens]

Are they really of help or are they more like a pain once you hired them. I have been in touch with so many outsourcing companies both onshore and offshore and as soon as things get just a little complicated they terrible fail to fullfilm the work.
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depends on what it is you are using them for...for some tasks they are pretty good while for others you better do it yourself.

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[Lecitia]

depends on what it is you are using them for...for some tasks they are pretty good while for others you better do it yourself.
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Did you try using the service? Wats your feedback?

 

[clemens]

Did you try using the service? Wats your feedback?
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I tried them for some simple Internet task, was more like an research project, they totally failed.. they are more for task where you can tell them to move something from A to B in simple steps.

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[trundom]

Are they really of help or are they more like a pain once you hired them. I have been in touch with so many outsourcing companies both onshore and offshore and as soon as things get just a little complicated they terrible fail to fullfilm the work.
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After some time working with them, it went out that they are useful for simple task while for other research work they won't work!

 

[clemens]

After some time working with them, it went out that they are useful for simple task while for other research work they won't work!
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So you have been using them but not any longer, did you find some alternative for this job ?

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[mert]

You may want to try https://www.getfriday.com/ they are pretty good for such tasks.
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These people are too expensive I must say. You can find cheaper people to do the task on various forums.

 

[JohnLocke]

You can easely find some people on freelancer or job portals that can do the live chat operation for you. It's not that difficult to find someone.

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[dany]

Someone has tried Ripoff Report | Kash Mart International | Complaint Review: 921155 ?

 

[clemens]

Someone has tried Ripoff Report | Kash Mart International | Complaint Review: 921155 ?
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Yup tried them, good for very simple and straight forward task, don't make it complicated for them, they won't be able to complete the work if so.

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[dany]

great, thank you clemens, I was already thinkg that way.

 

[aage]

Is there anything cheaper than the guys from GetFriday please?