NON-CRS SETUP: Dubai Company with FREE Residence Visa and Bank Accounts! - DLS Dubai

[stronco]

My comment is to get your head straight and check in with reality.

You want to be accepted into a new country, ID issued and handed out, get banking setup done, and card delivered in your hands and change phone number to local and everything in 7 days -- including the day you land and the day you depart, so actually only 5 full days, some of which are non-working days.

That's why I ask if you have ever done anything before.

 

[raverush]

stronco said:
My comment is to get your head straight and check in with reality.

You want to be accepted into a new country, ID issued and handed out, get banking setup done, and card delivered in your hands and change phone number to local and everything in 7 days -- including the day you land and the day you depart, so actually only 5 full days, some of which are non-working days.

That's why I ask if you have ever done anything before.
Click to expand...

Man I did not said that why it is not possible. I just said that this I was promised and then left in dark. If anyone responded to my calls and actually explained me this, maybe I would organised my time differently and never bored actually to come here back and write a feedback.

If you read my message you would understood that I have no problem with the time of this process as I have an issue that nobody ANSWEREAD MY EMAILS while I was in UAE. Nothing less, nothing more.
I'm not sure what you do but this is called customer care and it's good for business.
You understand that while in the country I sent them few emails no one answered? What's the connection between this and visa or banks or anything else? I just gave those details for people to make a clear picture about what I am traying to say.

 

[stronco]

Nobody answered emails when your time was super short? IDK, try snail mail next time.

 

[raverush]

stronco said:
Nobody answered emails when your time was super short? IDK, try snail mail next time.
Click to expand...

Great value in your responses here. I'm sure people on this forum will benefit a lot from your input today. 😉

 

[stronco]

Thanks!

 

[Fred]

raverush said:
I just got home from my trip to Dubai, a beautiful trip that could only be messed but this company unprofessionalism and horrific treatment.
Actually not the company, their employees are actually good people, the owners are unprofessional and they don't care at all about what they do.

So I will share here my honest feedback, in hope you will make the right decision and not be in the situation of interacting with this company ,DLS Dubai.

1. The whole ideea they are proposing is solid, stable and real. I came back with a very good opinion about Dubai and what they are trying to achieve there as a city. So yes, fast company setup, 0 taxes, no CRS, etc.

2. For people with limited time to read this, the point is do it, make your company in Dubai, but please, I mean please try to find a different company to do this for you. This is the only thing I recommend. I found now plenty of them but I worked with Fred as I found out about him here, on this forum. I did not had a good understanding on what this means when I contacted him.

3. I arrived in Dubai. Fred and his company is like a Tesla. A good and a bad thing follows at everything he does. You are happy that you have a big screen on Tesla, but you realise the door is not closing properly. You are happy for the acceleration but the breaks are not working anymore.

He is using Zoho CRM and sends you organised procedures that makes you think that he is super organised, but he don't respond you to messages, emails, calls.


4. He doesn't respond your massages, emails or calls.
He is trying to run his company on automatic mode. So, if you have any question regarding anything that is not written in his documents, he basically ignores your messages. He treats you like a number. Even if I may ask a dummy question, he doesn't bother at all. In our Whatsapp conversations, he basically ignores my questions and then writes me different things ignoring the questions above.

5. It doesn't take 7 days, it is a lie. On the onboarding process he is sending you a nice picture where you clearly realise that you can setup your company in a week.
I asked them before leaving to Dubai how many days I should book, if it's enough 5 days. After ignoring me for a few days, they responded and said a full week. I booked Sunday to Sunday, a full week.
I came back home without anything I proposed. I don't have my bank account, bank card, personal card or Emirates ID ready.
All was a mess because for all of this we needed at least two weeks. That the reality. They don't say you that.

6. They say that it cost you 9k and no hidden fees. That is also a lie. If you want to setup your company in a week you need to pay a tax to speed up your medical test process, then another tax to speed up the ID issuing process. Not big taxes, nothing to worry about but hidden.

7. You never know what's next or what's the whole picture. All the time you should wait for another document that explains you. If you are asking him, what's next, how the process should go, he is also ignoring your emails or calls. If you are asking his employees what's next, they say ask Fred. You ask Fred, but Fred the Great is busy. So you are blind totally in this process.

8. I never spoked even once with him on phone while I was in Dubai. He has some email templates and all the interaction was with one driver that took me to local authorities some text conversations with another employee of them that helped me apply at the bank account.

He is super available on the discovery call to sell you this thing. Then, he's not available anymore. Never.


How the process looks like in reality:

a. You go there and step one is a medical tests.
b. You need to go to trade registry authority and pick up your original company documents, for which he applies before so all are ready you just need to pick them up.
c. Then, with company documents ready and medical test approved, now you need to apply for a resided visa, to a 3rd location (all in the same day), at immigration office. There you need to stay one hour.
All interactions with Dubai authorities are smooth and nothing like European bureaucratic procedures. So you will leave with a very good impression from all of this 3 places.

After a, b and c, now you need to have your Emirates ID, the physical ID that basically you can use and open bank accounts as a local.

d. Open personal bank account. You can open this accounts without the ID BUT the trick is that you can't get the bank card without presenting the physical ID to the delivery guy.
So, if you apply for EID as I did Monday, it will be ready next Monday.

In my case, I applied for a personal bank account Tuesday, but when I was contacted for delivery of the bank card, because I had no physical Emirates ID, the card returned to their post office. Even now it is there.

e. To open a company bank account they may call on your LOCAL phone number. BUT, when you are in the country, you can buy only tourist SIM card, which has no Roaming option. You can convert your LOCAL sim card to RESIDENT sim card only with your Emirates ID. So if you don't have the ID ready, as it was my case and you leave country, the whole process blocks. Because I am now in Europe, the bank may call me for final verification on my account to open it but as I don't have roaming on my SIM card, all the process is stuck.

So the conclusion here is to actually stay in the country until you can pick-up in this order your Emirated ID, Personal bank card and company bank card. Minimum two weeks.

In my case, now I need to have another trip to Dubai, pick-up my Emirates ID, call the bank and maybe tell them I had an emergency that I had to leave and see how I can finish my company bank account application.
I asked them 2 days ago what I need to do. I have no answer yet.


So guys, all of the above is my experience with them. Maybe the story was different if Fred was actually answering my calls and clear all this for me but no. He is still not available. I still don't know when I need to go back to Dubai, how I will solve my issues and finish my application, etc.

I am curious now that if Fred the Great will come down from the sky and speak here with the mortals and present his angle on this story.
Maybe here he will be available and we can actually talk about how I can finish this process as on WhatsApp he's not available anymore.

In any case, even if I may done some dummy things in the whole this process or asked some questions that maybe they were already answered in his documents, you don't want this kind of experience. There are a lot of other companies in Dubai doing the same thing. Just pick another random one and maybe you will be more lucky, you have nothing to lose.
Click to expand...

First of all thank you for the very honest feedback however a couple of remarks.

You can blame all on me - it is entirely my own mistake that I was OVERDELIVERING for more then 2 years which did lead to wrong expectations on the client side and I think this is exactly the point here - you were looking for personal contact with me which I can't faciliate at any point but NO OTHER SERVICE PROVIDER in the UAE is doing this at all.

DLS Dubai is a Team of 5 people working full time on it - you are referring all the time only to me.

You don't mention anything about the Dubai Company Formation and Residence Visa Application which happened on point and was handled entirely by Dina and her Team.

Yes her Team is using a CRM System to streamline the process of Documents colleting and issuing and is providing a single point of contact for everything around your company - we have received only positive feedback about how things were streamlined.

No one is ignoring your messages however you get exactly what you paid for - all the questions that were sent is with any other provider a paid consultancy - not with DLS Dubai - and there you go - people get angry about longer waiting times and do ignore the fact that it's free of charge and sometimes I'm the only person who can actually give the feedback clients are looking for.

The "driver" is Mohammad who actually picked you up and did with you everything in Person from A to Z when it comes to the immigration process - he speaks arabic with Emirati Accent which is a Game Changer - I can't do what he can do - the Process with the Immigration Process is not the most sexiest but as already mentioned earlier here by others - you get Immigrated to a Country within Top Speed - we compensate and do everything under the sun to streamline the process as much as possible.

Your comparisation to a Tesla is week - a Tesla is a fixed Product while the Process and Rules always can change when you deal with a Country Immigration - we can only adopt and work with or around certain changes.

That Mohammad got you the Fingerprints and Biometrics the same day while you have usually days if not weeks waiting time is not mentioned at all.

That Mohammad told you that you can run a VIP Medical which is not covered by DLS Dubai but a normal Medical isn't mentioned at all - while it's a no brainer for 99.9% of clients we serve - we do understand if someone doesn't want to opt for a Government VIP Service and we run things in a normal process but we don't let us force to pay something for a client which was not paid to us.

That you got the Residence Visa approved below 24 hours is not mentioned at all.

That you got a Personal Bank Account with just the digital Emirates ID is again not mentioned at all.

You blame us for regulatory reasons - we push it to the edge - whatever is possible in this time - you got - no one can change this fact.

That Bettina is actually running the whole Business Bank Compliance for you is ignored as well.

So to summ it up:

1. We had the Personal Zoom Call which was a meet up and a Free Consultation - no one forced you to anything - that's my job.
2. Dina and her Team were handling the whole Company Formation and Visa Application in record time.
3. Mohammad were handling the whole Immigration, Residence Visa Approval and Emirates ID issuance.
4. Bettina is in this moment running on your behalf the entire Business Bank Application - you even never did see a Bank Branch from the inside.

Not to mention about our Authority Escalation Specialist which was all the time monitoring the whole process and pushed whenevber necessary.

You are blaimg DLS Dubai for:

- Me for just being a human with 24 hours like everyone else
- Regulatory Requirements which are Rules - it is what it is we can only work around but can't change the Rules

Your entire Review would be correct if DLS Dubai would be run by me as a one man show - however the truth is that several people working on it - you can always send us an E-Mail and you get a reply within 24 hours to questions about the process itself and within a week a response to a more generic question how to open IBKR, having international Banking etc. - this has no priority to us - we help you - FOR FREE - but we need to make sure that everyone get's the service he actually paid for.

So if not already happened - you get shortly your Business Bank Account approved by Bettina and if you have to fly a 2nd time and you don't see things how they are no issue - we pay you the 2nd flight and can only apologise in the name of the UAE Government for being sometimes slow and having rules in place everyone has to follow.

For me it seems you are pissed that we didn't meet in person - this is actually not possible like in the past - I'm still the Main Consultant as a Individual Consulting with me can't be replaced with me but sending documents, following up etc. can be.

Soon we get a Senior Consultant which is learned by me but even when he would be already around and would have meet you - it wouldn't be me and again not what you did expect.

Last edited: May 10, 2023
Toggle signature

 

[raverush]

Fred said:
First of all thank you for the very honest feedback however a couple of remarks.

You can blame all on me - it is entirely my own mistake that I was OVERDELIVERING for more then 2 years which did lead to wrong expectations on the client side and I think this is exactly the point here - you were looking for personal contact with me which I can't faciliate at any point but NO OTHER SERVICE PROVIDER in the UAE is doing this at all.

DLS Dubai is a Team of 5 people working full time on it - you are referring all the time only to me.

You don't mention anything about the Dubai Company Formation and Residence Visa Application which happened on point and was handled entirely by Dina and her Team.

Yes her Team is using a CRM System to streamline the process of Documents colleting and issuing and is providing a single point of contact for everything around your company - we have received only positive feedback about how things were streamlined.

No one is ignoring your messages however you get exactly what you paid for - all the questions that were sent is with any other provider a paid consultancy - not with DLS Dubai - and there you go - people get angry about longer waiting times and do ignore the fact that it's free of charge and sometimes I'm the only person who can actually give the feedback clients are looking for.

The "driver" is Mohammad who actually picked you up and did with you everything in Person from A to Z when it comes to the immigration process - he speaks arabic with Emirati Accent which is a Game Changer - I can't do what he can do - the Process with the Immigration Process is not the most sexiest but as already mentioned earlier here by others - you get Immigrated to a Country within Top Speed - we compensate and do everything under the sun to streamline the process as much as possible.

Your comparisation to a Tesla is week - a Tesla is a fixed Product while the Process and Rules always can change when you deal with a Country Immigration - we can only adopt and work with or around certain changes.

That Mohammad got you the Fingerprints and Biometrics the same day while you have usually days if not weeks waiting time is not mentioned at all.

That Mohammad told you that you can run a VIP Medical which is not covered by DLS Dubai but a normal Medical isn't mentioned at all - while it's a no brainer for 99.9% of clients we serve - we do understand if someone doesn't want to opt for a Government VIP Service and we run things in a normal process but we don't let us force to pay something for a client which was not paid to us.

That you got the Residence Visa approved below 24 hours is not mentioned at all.

That you got a Personal Bank Account with just the digital Emirates ID is again not mentioned at all.

You blame us for regulatory reasons - we push it to the edge - whatever is possible in this time - you got - no one can change this fact.

That Bettina is actually running the whole Business Bank Compliance for you is ignored as well.

So to summ it up:

1. We had the Personal Zoom Call which was a meet up and a Free Consultation - no one forced you to anything - that's my job.
2. Dina and her Team were handling the whole Company Formation and Visa Application in record time.
3. Mohammad were handling the whole Immigration, Residence Visa Approval and Emirates ID issuance.
4. Bettina is in this moment running on your behalf the entire Business Bank Application - you even never did see a Bank Branch from the inside.

Not to mention about our Authority Escalation Specialist which was all the time monitoring the whole process and pushed whenever necessary.

You are blaming DLS Dubai for:

- Me for just being a human with 24 hours like everyone else
- Regulatory Requirements which are Rules - it is what it is we can only work around but can't change the Rules

Your entire Review would be correct if DLS Dubai would be run by me as a one man show - however the truth is that several people working on it - you can always send us an E-Mail and you get a reply within 24 hours to questions about the process itself and within a week a response to a more generic question how to open IBKR, having international Banking etc. - this has no priority to us - we help you - FOR FREE - but we need to make sure that everyone get's the service he actually paid for.

So if not already happened - you get shortly your Business Bank Account approved by Bettina and if you have to fly a 2nd time and you don't see things how they are no issue - we pay you the 2nd flight and can only apologise in the name of the UAE Government for being sometimes slow and having rules in place everyone has to follow.

For me it seems you are pissed that we didn't meet in person - this is actually not possible like in the past - I'm still the Main Consultant as a Individual Consulting with me can't be replaced with me but sending documents, following up etc. can be.

Soon we get a Senior Consultant which is learned by me but even when he would be already around and would have meet you - it wouldn't be me and again not what you did expect.
Click to expand...

Well Fred,

It's funny how I was trying to reach you for a week with no success and I found you here in a few hours as I expected.

Regarding the personal meeting with you I think you just overestimate yourself and this comes from the same superiority complex that makes you also easily ignore your customer messages and emails.
So yes, I invited you for a short meeting which did not materialised, but where do you see the connection between this meeting and my complaints regarding the fact that from 7 days in Dubai there was no one able to respond to some of the questions I had?

No Fred, you are not overdelivering as your big ego might think, I think you overpromising.

Some of the questions I had were let's say something you might charge for, questions regarding different things than the company formation. And I totally understand that if you want to charge for that service to do it.

But between those questions were questions regarding what should I do with my EID because at some point I realised that it will not be delivered in time and the whole process is not possible to end while I am in the country and I need to come a SECOND TIME.

Coming a second time also is fine, if it was mentioned clearly for me to understand. Being there more than a week was also fine if actually someone responded to my last email where I mentioned clearly the date when I want to book my plane. So I think this is not related to any authority there, it just with you and your services.

So, if you are aware that is almost impossible for one client to come there one week and leave home with the bank card, where is the connection between this complain I have regarding you and the fact you believe I did not met you?

Where is the connection between my complain that it was nobody to say clearly to me which are the next steps and I was just staying there expecting another email like in quiz game with actually meeting you?

No Fred, I am a businessman and of course I like networking and meeting people but don't be so narcissistic and believe that the world is moving around you. It could be anyone in your team, call me or answer just to the email that were on point and were regarding the company formation, visa application and bank account.
You could also just ignored the rest of my questions regarding general inquiries which I had to pay for or tell me this and I was accepting it happily. But you just decided to ignore them all.

Regarding your team I see that you did not read my message carefully. I just told in the first words that they are good people so no need to victimize yourself there, I was honest.

Again, you play the victim card and say that I do not mention that all was done very fast. Please search for the words "all in the same day" in my message, it is written clearly there. If that is happening because of you, good luck with this and well done. It's a sell point for you so I hope I don't need to build you a statue because you solved your business issues so it can be a product easy to sell.

You are playing also the time game. Man, I don't need to congratulate you that you are offering a service that I was clearly informed that is happening in a short time. This is what you advertised for.
If you had all this issue of communication as you have, ignoring mails and also it was taking a lot of time for visa approval, which would be the point of existence of your business?

So, no I am not blaming you for what you mentioned and I never said that you are doing it all wrong. That's the comparison with a Tesla, I was just ironic, you there was no need to explain me the technical differences.

You are trying to push the conversation in the direction that I am blaming you for things that do not depend on you. But NO.
I am mentioning it again because maybe because English is not my first language and maybe I did not expressed well what I wanted you to understand:

1. It is impossible to make it in a week. So inform your clients that even if they get their EID in one week, there are still a few days to wait for bank card which you can get it only personally.
So either is more than one week or YOU NEED A SECOND TRIP TO DUBAI.
That is the truth. And I have no issues with your team as I mention several times, with the help they trying to give. I totally understand that this not depends on them.

2. You don't have any open communication channel with your clients. That is also the truth. You can mention from moment 0 that everything related with anything else that is not related with the services you are providing in the contract represent a paid consultation and everybody will understand.

3. Muhamad makes just one part of the job and it's totally understandable not to know them all. When I was asking him few things he told me to ask you or Dina. I asked you or Dina with no success.

This is the last message I am writing here, I made my point and I'm sure that anyone can read through the lines will understand which was the issue and the truth.

To summarize it also in a simple phrase:
All you had to to is to actually have someone capable to call me for maximum 4 minutes, tell me which are the next steps and why the results can be delayed and why I need to come a second time there.
So basically if you have 3 clients per day, 5 minutes each, 5 minutes for a call to answer general questions I'm sure it will not be a deal breaker for your business.
So, if the message above took you 30 minutes to write, those 30 minutes could save you from 6 frustrated clients which you could allocate 5 minutes to explain them how to get out from the particular situation they might be in.

That's it.
The rest is just you thinking that people cry after your attention and complaining how a good job you think you do or how your day has only 24 hours.
You do have good parts in your business but customer care is not one of them.
Have a good day!

 

[Fred]

raverush said:
Well Fred,

It's funny how I was trying to reach you for a week with no success and I found you here in a few hours as I expected.

Regarding the personal meeting with you I think you just overestimate yourself and this comes from the same superiority complex that makes you also easily ignore your customer messages and emails.
So yes, I invited you for a short meeting which did not materialised, but where do you see the connection between this meeting and my complaints regarding the fact that from 7 days in Dubai there was no one able to respond to some of the questions I had?

No Fred, you are not overdelivering as your big ego might think, I think you overpromising.

Some of the questions I had were let's say something you might charge for, questions regarding different things than the company formation. And I totally understand that if you want to charge for that service to do it.

But between those questions were questions regarding what should I do with my EID because at some point I realised that it will not be delivered in time and the whole process is not possible to end while I am in the country and I need to come a SECOND TIME.

Coming a second time also is fine, if it was mentioned clearly for me to understand. Being there more than a week was also fine if actually someone responded to my last email where I mentioned clearly the date when I want to book my plane. So I think this is not related to any authority there, it just with you and your services.

So, if you are aware that is almost impossible for one client to come there one week and leave home with the bank card, where is the connection between this complain I have regarding you and the fact you believe I did not met you?

Where is the connection between my complain that it was nobody to say clearly to me which are the next steps and I was just staying there expecting another email like in quiz game with actually meeting you?

No Fred, I am a businessman and of course I like networking and meeting people but don't be so narcissistic and believe that the world is moving around you. It could be anyone in your team, call me or answer just to the email that were on point and were regarding the company formation, visa application and bank account.
You could also just ignored the rest of my questions regarding general inquiries which I had to pay for or tell me this and I was accepting it happily. But you just decided to ignore them all.

Regarding your team I see that you did not read my message carefully. I just told in the first words that they are good people so no need to victimize yourself there, I was honest.

Again, you play the victim card and say that I do not mention that all was done very fast. Please search for the words "all in the same day" in my message, it is written clearly there. If that is happening because of you, good luck with this and well done. It's a sell point for you so I hope I don't need to build you a statue because you solved your business issues so it can be a product easy to sell.

You are playing also the time game. Man, I don't need to congratulate you that you are offering a service that I was clearly informed that is happening in a short time. This is what you advertised for.
If you had all this issue of communication as you have, ignoring mails and also it was taking a lot of time for visa approval, which would be the point of existence of your business?

So, no I am not blaming you for what you mentioned and I never said that you are doing it all wrong. That's the comparison with a Tesla, I was just ironic, you there was no need to explain me the technical differences.

You are trying to push the conversation in the direction that I am blaming you for things that do not depend on you. But NO.
I am mentioning it again because maybe because English is not my first language and maybe I did not expressed well what I wanted you to understand:

1. It is impossible to make it in a week. So inform your clients that even if they get their EID in one week, there are still a few days to wait for bank card which you can get it only personally.
So either is more than one week or YOU NEED A SECOND TRIP TO DUBAI.
That is the truth. And I have no issues with your team as I mention several times, with the help they trying to give. I totally understand that this not depends on them.

2. You don't have any open communication channel with your clients. That is also the truth. You can mention from moment 0 that everything related with anything else that is not related with the services you are providing in the contract represent a paid consultation and everybody will understand.

3. Muhamad makes just one part of the job and it's totally understandable not to know them all. When I was asking him few things he told me to ask you or Dina. I asked you or Dina with no success.

This is the last message I am writing here, I made my point and I'm sure that anyone can read through the lines will understand which was the issue and the truth.

To summarize it also in a simple phrase:
All you had to to is to actually have someone capable to call me for maximum 4 minutes, tell me which are the next steps and why the results can be delayed and why I need to come a second time there.
So basically if you have 3 clients per day, 5 minutes each, 5 minutes for a call to answer general questions I'm sure it will not be a deal breaker for your business.
So, if the message above took you 30 minutes to write, those 30 minutes could save you from 6 frustrated clients which you could allocate 5 minutes to explain them how to get out from the particular situation they might be in.

That's it.
The rest is just you thinking that people cry after your attention and complaining how a good job you think you do or how your day has only 24 hours.
You do have good parts in your business but customer care is not one of them.
Have a good day!
Click to expand...

Got just an update from Bettina - Business Bank Account opened yesterday!

So you got everything you paid for - done.

Dina, Mohammad and Bettina were all the time with you in contact - Bettina just today.

Yes - I have to respond here to such false claims as the public representant of DLS Dubai while questions which can be answered by every employee of DLS Dubai are not the priority.

Just figuered out with Bettina that basically almost all questions you did sent by E-Mail she did clarified you by Telegram - only the things which has nothing tp do with the service you paid for - and we usually don't mind to still answer - are pending. In return we get called arrogant for doing so much for the whole community here and sharing almost all insights for free.

Fact is you got what you paid for and I even told you via Messenger that the other more general questions are getting answered but have no priority compared to the streamlined process which was delivered and is done now.

Proof can be provided.

Last edited: May 10, 2023
Toggle signature

 

[raverush]

So the fact that I came there for one week and I figured out while I was there desperately asking questions to your team to figure out which the actual reality is it doesn't count at all?

That I found out in the last days I was there I need to make another unexpected trip in the next 90 is still not important? I guess only your 24 hours a day are important for you, mine are not...

You still don't see the issue here.

Anyway, good luck with your business, let's hope I was the crazy one and it was just bad chemistry between us, and you will do a very good job for the rest of the people which is all I wish.

 

[Fred]

raverush said:
So the fact that I came there for one week and I figured out while I was there desperately asking questions to your team to figure out which the actual reality is it doesn't count at all?

That I found out in the last days I was there I need to make another unexpected trip in the next 90 is still not important? I guess only your 24 hours a day are important for you, mine are not...

You still don't see the issue here.

Anyway, good luck with your business, let's hope I was the crazy one and it was just bad chemistry between us, and you will do a very good job for the rest of the people which is all I wish.
Click to expand...

I mentioned this earlier with "Regulatory Requirements" but it seems to not be clear.

We did run the whole compliance on your behalf but when the bank wants to see you in person - we can't change it.

You need to understand that there is no fixed process - when the bank actually wants to see you in person before you get the Banking Details - which can have several reasons even we can't determine all time - we can't change it.

Same that the physical Emirates ID took slightly longer then usual - when we do the whole process on a Monday the Card is delivered on a Friday but there can always a delay - hence we even mention 7 days and vene this sometimes is not enough - but we can't change it when a Government ID Card is delayed in the printing or a bank wants you to come in person.

Example:

DLS Dubai mentions 2 weeks Dubai Trip - all done after 7 day - DLS Dubai wasted a week of clients time, Hotel costs etc.

DLS Dubai mentions 2nd Trip to Dubai is necessary - no 2nd Trip to Dubai is necessary - DLS Dubai wasted clients money for 2nd Trip which is now not necessary.

What happened to you can happen from time to time but almost everyone is self-reflected enough to determine that DLS Dubai did there job and no one can change a Government delay or an additional Bank Compliance requirement.

That's the point of @stronco - which used in the past first another service provider and then went with us.

If you really think the gras is greener on the other side - think twice.

Send us an E-Mail with your 2nd Trip Plane Tickets for a refund - we leave no one alone and this is usually what people appreciate when going with us - even when sometimes even we can't change the circumstances.

You got already your Personal Account IBAN and Business Bank Account IBAN - we can refund you straightaway there and can only wish you all the best for your new Dubai Venture which is now fully operative and we are very sure you can utilise for everything we discussed initially for the next couple of years.

Toggle signature

 

[raverush]

No need for a refund Fred, money were never the issue here. Time and communication was.
All you had to do is give me the message above any day last week while I was in Dubai looking for answers, and that was all you had to do. That is all I asked for an explanation with what the hell is happening.

The point was that in person you could not explain me anything and ignored my messages because lack of time, but it seems that the explanation and time was never the issue as today on this channel you were very reactive and supportive.

Normally I just take care of me and my business and, as you, I understand the value of my time, but I like this forum and community and I'm sure now the future people on this website will get better experience than I had.
I never said you are a scammer and I never said that all you do is wrong. I made my point clearly what was the issue.
I see that you are now trying to play the card where I am dumb and that's why this all happened. I'm not sure that is the best strategy for you though.

 

[Fred]

raverush said:
No need for a refund Fred, money were never the issue here. Time and communication was.
All you had to do is give me the message above any day last week while I was in Dubai looking for answers, and that was all you had to do. That is all I asked for an explanation with what the hell is happening.

The point was that in person you could not explain me anything and ignored my messages because lack of time, but it seems that the explanation and time was never the issue as today on this channel you were very reactive and supportive.

Normally I just take care of me and my business and, as you, I understand the value of my time, but I like this forum and community and I'm sure now the future people on this website will get better experience than I had.
I never said you are a scammer and I never said that all you do is wrong. I made my point clearly what was the issue.
I see that you are now trying to play the card where I am dumb and that's why this all happened. I'm not sure that is the best strategy for you though.
Click to expand...

No "you are dump" strategy - just trying to make our point clear.

Anyway I messaged you in private to clear the air and if not still we are happy that you get what you were looking for even with a hick up.

Toggle signature

 

[NgonBoRe]

After reading 2 pages, I learning many thing could help me in near future:

1 Learning alot English

2 should active roaming for simcard before leave the country ( change to resident ) . I remember I read it from other people reviews already.

3 Should book a longer than a week flight tickets. If have free time, can travel around or near by countries and comeback to pickup bank cards

4 Any other I should I need to remember? Please suggest .

 

[meze99]

Dear Fred,
Is it possible to cash out $10-15k in crypto each month tax free to a personal bank account in UAE through a freezone company you help to setup? (no other business activity, just receiving a few p2p wire transfers from abroad). I'm asking this because I don't understand how new 9% tax is not paid (if this information cannot be posted in public, please send me a personal message)
If it can be done, how much money is lost when transfering money from a business account to a personal one (as salary, dividends, etc)?

 

[Fred]

NgonBoRe said:
After reading 2 pages, I learning many thing could help me in near future:

1 Learning alot English

2 should active roaming for simcard before leave the country ( change to resident ) . I remember I read it from other people reviews already.

3 Should book a longer than a week flight tickets. If have free time, can travel around or near by countries and comeback to pickup bank cards

4 Any other I should I need to remember? Please suggest .
Click to expand...

Don't worry - you will see that you won't have any issues - believe me.

meze99 said:
Dear Fred,
Is it possible to cash out $10-15k in crypto each month tax free to a personal bank account in UAE through a freezone company you help to setup? (no other business activity, just receiving a few p2p wire transfers from abroad). I'm asking this because I don't understand how new 9% tax is not paid (if this information cannot be posted in public, please send me a personal message)
If it can be done, how much money is lost when transfering money from a business account to a personal one (as salary, dividends, etc)?
Click to expand...

Yes - that's possible at 0% Corporate Tax Rate however we woul suggest something different then P2P.

There is nothing lost when you pay yourself a Salary to your Personal Bank Account - you have 0% Personal Income Tax or with other words there is no Personal Income Tax at all.

Toggle signature

 

[meze99]

What about mandatory registration for VAT number and quarterly declaration to be made when revenue for the last 12 months or the next 30 days is greater than AED 375,000? Is it included in the price of company formation or it is an additional service?
I read that there is so called VAT Exception registration when the company will not have a VAT number, so no quarterly declaration to be made in this case (it's probaly the easiest option for a free zone company), but it is still required to register in order to request this status.

 

[Fred]

meze99 said:
What about mandatory registration for VAT number and quarterly declaration to be made when revenue for the last 12 months or the next 30 days is greater than AED 375,000? Is it included in the price of company formation or it is an additional service?
I read that there is so called VAT Exception registration when the company will not have a VAT number, so no quarterly declaration to be made in this case (it's probaly the easiest option for a free zone company), but it is still required to register in order to request this status.
Click to expand...

Our Financial Controller takes care of it and as you mentioned yourself already - it depends on the Companies Circumstances.

Toggle signature

 

[raverush]

Just finished today in Dubai with company account and personal account. Fred helped me finishing all of this, he didn't hold grudge and I have my company and personal account now ready. Tomorrow I'll pick the personal card I'm just waiting for the company card.

We spoke by phone and helped even with some feedback regarding other accounts openings and also to reissue the original company documents again for free. Thanks for that!

 

[M4S]

raverush said:
Just finished today in Dubai with company account and personal account. Fred helped me finishing all of this, he didn't hold grudge and I have my company and personal account now ready. Tomorrow I'll pick the personal card I'm just waiting for the company card.

We spoke by phone and helped even with some feedback regarding other accounts openings and also to reissue the original company documents again for free. Thanks for that!
Click to expand...

My experience with @Fred is he always goes above and beyond to help with getting set the UAE.

 

[digger]

@Fred please reply to my PM - I want to use your services.