Looking for a reliable merchant account provider in the US region.

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it really sounds like a good story! They must have mixed your transactions with others.‌
 
feeling is they they have a crazy strict anti-fr_aud system‍ in place which is why they don't pay much attention to CB ratio.
 
Why are sales specialists at major Merchant Providers acting less interested over the years and‌ more like gatekeepers? They used to be more enthusiastic (like 3-5 years ago) . It‍ happens with players like First Data (now Fiserv), TSYS and alike. I understand they don't⁠ like startups, but maybe they need more monthly volumes (for example, more than $10000)
Maybe there have been some major changes in the industry in the last couple years? What⁤ is happening in this field in the US market?
 
Globalpayment and heartland also allows a high CB ratio over several months ( up to‌ 15% )
it looks like their system doesn't raise red flags before a certain volume.‍ Yet they continue to debit cb amounts and fines for it.
 
man whatever its that you are doing... refine it
cause 15% is too high for‌ any account to survive longer than a week
 
sometimes major‍ merchant providers allow it to be happening for a couple of months. slips through or⁠ it's actually a profitable model for them- I have no clue. SOme processors even close⁤ the account after the exact time passed to the day;
 
How did you get approved anywhere with a 28% chargeback rate.... you may want to‌ get that under control and stop burning merchant accounts or you'll get kicked out of‍ the Visa network permanently. Are you ripping your customers off or do you have no⁠ fraud controls on your site?
 
my business model allows for⁤ higher chargeback ratio, consumers are warned about it in T&C, no rip off there, 28%⁣ was at the ecnd of the life cycle of that merchant account ,it came to⁢ this number gradually, at first it was much lower. We use high risk merchant accounts︀ for majority of our transactions but for the rest we need to obtain a traditional︁ merchant account. Many such accounts allow for a gradually growing CBs over a month or︂ two period before they terminate the account or freeze it
 
Just out of sheer curiosity, what payment processor are you︀ using? I have a very difficult time in finding one to accept high-risk start-ups...
 
I have no reason to lie here since I am not advertising, I am actually looking‌ for a similar processor.

One of the top 5, I'm not sure it is a good⁤ idea to share it publicly.
 
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