koalapay - what's about them, someone used them yet?

[uplana]

Title says it all, I want to know if someone has been using KoalaPay for their business or personal need.

the website looks very professional and their support is very responsive, I'm seconds from signing up with them but would like to know your thoughts?
https://www.koalapays.com/

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[test inga]

they are good

 

[uplana]

Thank you, already applied with them 😉

 

[fredouille1973]

looks like only business account ? or do they provide personal accounts also ?

 

[test inga]

both

 

[Sols]

They used to be called UPayCard before a series of complicated things happened that made‌ them rebrand.

 

[Wave!]

Sols said:
They used to be called UPayCard before a series of complicated things happened that made them rebrand.
Click to expand...

mind elaborating a bit? 😉

 

[Sols]

UPayCard was a brand of Moorwand.‌ Another keyword to include in your research is Kobenhavns Andelskasse, a bank they helped run‍ into the ground.

 

[test inga]

do you know any analog, please? I am interested exactly in fiat to crypto exchange

 

[MrGoodman]

How are they in‌ operation? And do they really provide dedicated IBANs?

 

[Fothermucker]

Can someone elaborate what's the KYC procedure like with Koalapay?

 

[Fothermucker]

According to their website it looks like they do...

 

[Coin]

Yes they do but they have charge a decent setup fee for dedicated‌ IBAN.

Don't know much about that but they have very nice customer support and respond⁠ pretty quickly.

However I heard complaints about them being very slow with wires. Perhaps somebody⁤ here has more information on that.

 

[uplana]

how much do they charge, so far I have not seen‍ any fee from them?

 

[fredouille1973]

Cs answers super fast, I'm currently onboarding, no personal accounts

 

[MrGoodman]

They charge onboarding 1000 EUR for SEPA dedicated IBAN, 1500‍ EUR - for common SWIFT IBAN. Incoming payments through SEPA are charged 1% + 10⁠ EUR. SWIFT - 1,5% + 10. Outgoing payments are cheaper.

 

[EliasIT]

Any news about this company and their activity ?

 

[Forester]

Theit website looks more than suspicious – no real company information, no contacts, no licence information,‌ no T&C's, no fee information, even no option to register 😉. And when browsing the‍ Internet (as I was curious), you will find for example this KoalaPays – PayRate42. For me it is completely enough to run away. (Yes, it would be possible to⁠ try to get some info from their regulator what is Czech National Bank but I⁤ do not consider it necessary.)

 

[pipona]

They are out of business now and not returning customer deposits.