Is there a was to contact Wise once they closed your account?
- Thread starter Sean Restling
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Did the trick before.
Why did they shut the account though?
| Kristo Käärmann | CEO |
| [email protected] |
Why did they shut the account though?
This is unfortunately useless, just BOT preformatted replies.
Basically after they deactivate your account you have no access to your transactions, a PayPal withdraw was supposed to have been refused by Wise and sent back to my PayPal but it didn’t happen, so I’d need to ask to double check that transaction.
Also, the refund of the balance of my Wise was sent to my Bankera account 3 working days ago, but still hasn’t shown up, which is a bit worrying.
Basically after they deactivate your account you have no access to your transactions, a PayPal withdraw was supposed to have been refused by Wise and sent back to my PayPal but it didn’t happen, so I’d need to ask to double check that transaction.
Also, the refund of the balance of my Wise was sent to my Bankera account 3 working days ago, but still hasn’t shown up, which is a bit worrying.
That is true Wise was so fast. Bankera is a snail, when I fill up my car using Bankera's card the pre-authorized amount hangs on for ages before they actualize the real amount I spent, with Wise it was practically instant.
CEO was emailed, email didn't come back so was received, but I doubt he'll be bothered to answer.
I've used this link if anyone without an account needs to contact them
https://wise.com/help/articles/2235393/how-do-i-make-a-complaint
CEO was emailed, email didn't come back so was received, but I doubt he'll be bothered to answer.
I've used this link if anyone without an account needs to contact them
https://wise.com/help/articles/2235393/how-do-i-make-a-complaint
Edit: Bankera cleared the funds, they were just doing checks apparently, as soon as I sent proof of funds documentation funds from Wise cleared.
You can do so through Twitter. There's a bot there too but if you reply with "human" a couple of times a human will start chatting with you.
one of my business accounts was deactivated (not terminated yet) with 12k euro inside, after 1 week I emailed the CEO asking to refund my money, received refund on other bank account (private and different name than wise benficial owner) after 24 business hours.
Account still deactivated and under "investigation".
Account still deactivated and under "investigation".
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