Hello everyone. I would like help with Bitsafe.

[Mildred254]

Hi everyone. My name is Mildred. I just saw the thread about "my experience with Bitsafe" and I read it and so I joined.

I am requesting if I could send someone some Euros with Bitsafe and they send me the equivalent with PayPal? Can you recommend me someone? Thanks.

 

[Netfix]

Hi
How did you succesfully verify your bitsafe account? Is it personal or company account?

 

[Mildred254]

Netfix said:
Hi
How did you succesfully verify your bitsafe account? Is it personal or company account?
Click to expand...

It is talent but I could not verify. My ID photo was not accepted. They want passport and I don't have.

 

[Netfix]

Mildred254 said:
It is talent but I could not verify. My ID photo was not accepted. They want passport and I don't have.
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Then how you re gonna send or receive the payments?

 

[Mildred254]

Netfix said:
Then how you re gonna send or receive the payments?
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They said I can do so in the meantime through the email after complaining about not being able to verify.

You can't do so with the app but you can with the web. There are so many options when you login to Bitsafe account using the web.

 

[Netfix]

Mildred254 said:
They said I can do so in the meantime through the email after complaining about not being able to verify.

You can't do so with the app but you can with the web. There are so many options when you login to Bitsafe account using the web.
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For me after completion of doc upload and form , just got “request received “email and nothing further.

 

[Mildred254]

Netfix said:
For me after completion of doc upload and form , just got “request received “email and nothing further.
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So what have you decided? You could try payoneer or you can use Bitsafe without verifying. It depends with you.

 

[sonato]

I made my vote eek¤%&

 

[Mildred254]

sonato said:
I made my vote eek¤%&
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I wish I saw this earlier. I don't have the funds anymore because I decided to use SWIFT which is very expensive.

 

[Fred]

The problem of Bitsafe is the bad working verification via the mobile app and the lack of support.

Once the account is verified and the card issued (takes up to 3 months) the account is working good.

Both for SEPA and SWIFT no issues even with big amounts.

As Bitsafe issues accounts and debit cards to people and companies outside the EEA it's a good diversification beside of all the Lithuania EMI as they are based in the Netherlands.

Toggle signature

 

[Netfix]

Fred said:
The problem of Bitsafe is the bad working verification via the mobile app and the lack of support.

Once the account is verified and the card issued (takes up to 3 months) the account is working good.

Both for SEPA and SWIFT no issues even with big amounts.

As Bitsafe issues accounts and debit cards to people and companies outside the EEA it's a good diversification beside of all the Lithuania EMI as they are based in the Netherlands.
Click to expand...

I applied for a talent account and it didnt required any verification yet. But it gave an IBAN. So we can deposit and swift to other account? Does it really take 3 months to request verification docs?

 

[Fred]

Netfix said:
I applied for a talent account and it didnt required any verification yet. But it gave an IBAN. So we can deposit and swift to other account? Does it really take 3 months to request verification docs?
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Yes they issue the IBAN instant after the registration. You have to download there mobile banking app to complete the verification process. That's a little bit tricky it can be the case that you have to do it 3-4 times. I assume they are using outdated technology for the KYC process.

After the verification you simply deposit 30€ to order the debit card they then ask for proof of address - that's only needed if you want to use the card after 1-2 business day they ship the card.

In my case to Dubai I received the card after exactly 4 weeks with DHL Express.

Toggle signature

 

[Netfix]

Fred said:
Yes they issue the IBAN instant after the registration. You have to download there mobile banking app to complete the verification process. That's a little bit tricky it can be the case that you have to do it 3-4 times. I assume they are using outdated technology for the KYC process.

After the verification you simply deposit 30€ to order the debit card they then ask for proof of address - that's only needed if you want to use the card after 1-2 business day they ship the card.

In my case to Dubai I received the card after exactly 4 weeks with DHL Express.
Click to expand...

I cant see any verification request on mobile app neither on web panel. So at this time i cannot use their iban?

 

[Fred]

You have to link the account to the mobile app.

There is the possibility to link the mobile app via the web interface.

Just search in the web interface for link mobile app and scan the QR code. Then it should work.

If you already did this and still stuck just write the support.

Toggle signature

 

[Netfix]

Fred said:
You have to link the account to the mobile app.

There is the possibility to link the mobile app via the web interface.

Just search in the web interface for link mobile app and scan the QR code. Then it should work.

If you already did this and still stuck just write the support.
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Already did. But verification requirements never appeared. Maybe verified?
What if I deposit money to them? If they stuck and wont withdraw the money?

 

[Fred]

Netfix said:
Already did. But verification requirements never appeared. Maybe verified?
What if I deposit money to them? If they stuck and wont withdraw the money?
Click to expand...

You have to contact the support and call them to make sure.

I can only mention to you what we experienced with our applications.

Toggle signature

 

[IBO Panama]

Fred said:
The problem of Bitsafe is the bad working verification via the mobile app and the lack of support.

Once the account is verified and the card issued (takes up to 3 months) the account is working good.

Both for SEPA and SWIFT no issues even with big amounts.

As Bitsafe issues accounts and debit cards to people and companies outside the EEA it's a good diversification beside of all the Lithuania EMI as they are based in the Netherlands.
Click to expand...

how are their fees? because i can't see anything related to it.

 

[Fred]

rocketstrix said:
how are their fees? because i can't see anything related to it.
Click to expand...

https://www.bitsafe.com/en/price-chart.html

Toggle signature

 

[andrisi]

Hi, I am a new member here. So I have Bitsafe talant account and the debit card. My card is activated according to Bitsafe support... however I can not use my card at all. I cant not withdraw at the ATM. I can not use it in stores, and I can not shop online with it. As mentioned earlier the lack of support from Bitsafe make me really uptight. I live in Turkey but that should not be problem they said. Anyone else who had this problem and found a solution? TIA andrisi!

 

[noname]

Fred said:
Yes they issue the IBAN instant after the registration. You have to download there mobile banking app to complete the verification process. That's a little bit tricky it can be the case that you have to do it 3-4 times. I assume they are using outdated technology for the KYC process.

After the verification you simply deposit 30€ to order the debit card they then ask for proof of address - that's only needed if you want to use the card after 1-2 business day they ship the card.

In my case to Dubai I received the card after exactly 4 weeks with DHL Express.
Click to expand...

Hi Fred,

Do you know how to get expedited shipping for the card? I ordered my Bitsafe card today but I didn't see any Addon option for faster shipping.