Good, cheap and simple VOIP cloud software/app?

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thomasparra

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Since Skype is shutting down soon, MS is pushing users to Teams. I am involved in the Google Workspace environment and unfortunately Google Voice only works for US or European companies.

I am looking for a simple and reliable solution. No subscription, just PAYG or small credit package will be enough. I tried Rebtel and it was very bad. Any recs?
 
We're trialling Teams Call. Its pretty good price that allows many users to share a single outbound number. Inbound calls can be routed via a menu, which also stops a lot of spam calls.

its very complex to setup, documentation is awful and SMS features take 6 weeks to get approved.

We've been using Rebtel, but as you said, the quality is low. Also tried OpenPhone which works well but not affordable for a team environment.
 
mud said:
mud said:
We're trialling Teams Call. Its pretty good price that allows many users to share a single outbound number. Inbound calls can be routed via a menu, which also stops a lot of spam calls.

its very complex to setup, documentation is awful and SMS features take 6 weeks to get approved.

We've been using Rebtel, but as you said, the quality is low. Also tried OpenPhone which works well but not affordable for a team environment.
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Thank you. I am into the Google Workspace ecosystem but I will try Microsoft 365 soon as a potential replacement. Google is nice and pretty straightforward but there are some automations and basic features (for calls for example like MS Teams or a CRM) that are missing. It's either is stay in the Google ecosystem and automate some third parties tools with Zapier or I go full in into the MS ecosystem. I am also reviewing Odoo and Zoho, but it might be overkill and add complexity that I do not need.

I value simplicity and consolidated data and hate using different third parties. This is why I was thinking of MS but it seems overly difficult to manage for a small business over Google.
 
thomasparra said:
thomasparra said:
Since Skype is shutting down soon, MS is pushing users to Teams. I am involved in the Google Workspace environment and unfortunately Google Voice only works for US or European companies.

I am looking for a simple and reliable solution. No subscription, just PAYG or small credit package will be enough. I tried Rebtel and it was very bad. Any recs?
Click to expand...
Click to expand...
All the time when I was using ordinary VOIP suppliers the quality was no good. If it is a big company standing behind, working and spending high amounts (Viber is a good example) generates better quality
 
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