definitely... have no idea how to proceed. only a few people got asked for new docs / renewing verification. after verification still no access to funds (according to other users...) dont understand why they are behaving like that. If you have stolen the money, ok, but then shut the f*** up and do not write some news and saying money is unfreezed soon all the time. dont get this strategy... very interesting. If somebody can help, I am willing to share commission if I will get my money back.