Hi guys, i currently own a store of virtual products, and i currently got blocked from stripe due to high amount of chargebacks, what payment processor do you suggest me that is tolerant to high chargeback busisness ?
You need to fix the chargeback rate, it's something between you and your customers and it means a good chunk of your customers aren't happy with what they are getting.
If your industry is accepted by Stripe, then the best thing to do is to follow up with your customer and ask them about their purchase, perhaps enabling them to return the item and get another one. That's how business works, no payment processor wants to work with you if you can't deliver the very product you're selling, even if you found one it's going to be short-lived!
abraham said:
You need to fix the chargeback rate, it's something between you and your customers and it means a good chunk of your customers aren't happy with what they are getting.
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You will never get off that Match list, or at least it will take you 10 15 years, it is an illusion. I just say it because I have been there and never do it again.
Toggle signature If money is your hope for independence you will never have it. The only real security that a man will have in this world is a reserve of knowledge, experience, and ability!
My personal favorite thread posted in the Mentor Group. Group of investment companies to avoid licensing.