Blackcatcard migration - difficulties with incoming/outgoing SEPA transfers

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octnick said:
BCC hast restored SEPA functionality today. At least for me. Finally... 😛
It's a collective account with a mandatory personalised reference field. SCT inst isn't implemented yet. I'm testing it now.
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Do you have a private or corpo account?
Nothing here as corporate. Only lies for 6 months
 
Transfer times:
19.09.2024 10:4720.09.2024 13:36BlackcatcardMy Bank26:49
19.09.2024 10:3419.09.2024 14:50My BankBlackcatcard4:16
 
JohnnyDoe said:
It's dead. Rip blackcatcard 🙁
Take out your money via crypto (Only available through the website, not working on the app).
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I know, that's what Im doing since months but it was a corporate account so I can't use crypto feature and I was moving out money with card payments to Revolut.

octnick said:
Mine is working, just used to top up my ZEN account.
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I was doing that too, everyday since 2 months but from today. It stopped working. I went to ATM to try to withdraw money and I get " card is blocked"
 
I know what you mean, but what other options do you have? At least they are responding and they normally do it timely. My card had been blocked some months ago. The support told me that the card was defective and that they would send me a new one. Miraculously, after some days they told me that the old card worked again and so it does since then.
 
octnick said:
I know what you mean, but what other options do you have? At least they are responding and they normally do it timely. My card had been blocked some months ago. The support told me that the card was defective and that they would send be a new one. Miraculously, after some days they told me that the old card worked again and so it does since then.
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I mean, yes of course I contacted them but since 8 months , the answer is always the same: "we forwarded your request" 😀
Last time the card issue was for everyone and it got resolved after weeks.

This time, as you confirmed... Apparently is just for me...
 
octnick said:
I know what you mean, but what other options do you have? At least they are responding and they normally do it timely. My card had been blocked some months ago. The support told me that the card was defective and that they would send me a new one. Miraculously, after some days they told me that the old card worked again and so it does since then.
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Are you able to login in your BCC APP or Client portal on Dekstop?
It's giving error since 3 days now, everything is gone, money, history etc.
 
I can login but cannot top up card.

I think it is safe to say..... Blackcatcard is dead. I am seeking alternative. It does not take 6 months to transfer to new IBAN provider...!!
 
Does anybody know, if they charge the Dormancy fee after 7 month of inactivity?
Since SEPA is not working, it's almost impossible to keep the account active.
 
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