Anyone know Fidor Bank ?

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We worked with Fidor in germany. Did a lot of crypto with Bitcoin.de (direct api‌ link). Went very well for a couple months then Fidor closed the account without further‍ notice. Customer support is a nightmare.
For 'normal' business not a bad solution.
 
Fidor DE used to be pretty good and a real insured German bank. However i‌ think they only allow account opening by German residents (although they are supposed to keep‍ you as a client if you move away afterwards). No business activity on private accounts⁠ - they will close without warning. Same might happen if business activity is suspected by⁤ turnover, transfers etc. Otherwise solid. Also offer freelancer / sole proprietor accounts.
 
Why do they have a UK domain and a branch in the UK if they‌ are only for Germany?
 
They branched out by now. My experience was with the original German entity (which already‌ catered to most of Europe back then but with the catch that you had to‍ provide a German residence or at least address - dont remember).
 
Have a Fidor.de account, do not live in DE. It works, however they are⁤ german language only and sometimes regret to have non-DE customers (you can only get a⁣ debit card, as for a credit card you need a SHUFA-rating). Solid bank, free -real-⁢ bank account.
 
Looks like they have only digital presence like Bunq in The Netherlands. Fidor.com who build‌ digital banks are part of the group.
 
This sounds strange, I read it on their website but what exactly does it‍ mean that one can use Fidor's banking license! I don't get ithi%#
 
Sounds to me that fidor is a fintech that developed a banking platform they sell‌ to new and existing banks. Plus they established their own bank.
 
How I read it is that they let you use their banking license to open‌ a new bank! In my ears this sounds risky and somehow fraudulent. If it wasn't‍ because the reviews here I would say, stay a way!
 
No not yet. Fidor is‌ an esthablised bank, one of the first 'digital only banks'. They were bought by BPCE‍ ( a large French mutual banking group), but culture clashes between FR/DE & Digital/Bricks does⁠ not make the marriage a happy one. (Fidor splitting from France’s BPCE )

They have 1) a Greman licensed real bank, and 2) a software platform that they sell⁤ to other banks.

Hope they find a new home.
 
As Milky Moon said Fidor DE is not a shady EMI with shady owners etc‌ pp. It is a real German licensed bank. Your money is about as safe there‍ as it gets in European banks. Of course the marriage with the French did not⁠ work out and we will see what the future holds.

Myself i put about 200k⁤ through it. They closed me down with a i think 3 weeks notice on grounds⁣ of "commercial usage" after i moved out of Germany. One could have speculated on a⁢ few payments from known platforms that I used it for self employed purposes... Maybe they︀ took a closer look once i moved to Malta. Officially you are allowed to be︁ resident in another European state.

The platform etc was quite good, nothing to complain about.︂ Mobile app was missing / lacking back then.
 
For those already clients with Fidor, can you please precise how is their pricing like‌ ? regarding account maintenance fees, SEPA and SWIFT transfers, debit card. Thanks in advance
 
They don't have fees for account maintenance or fees for⁠ SEPA transfers. They don't support much countries for SWIFT transfers. They have debit card mastercard⁤ for 25EUR/year. That's all to say about them. Their targeted user base is entrepreneurs with⁣ bad credit score.
I know they looks interesting to many of you because they work⁢ with Kraken and accept Bitcoin business but they have really bad customer support and don't︀ make any extra work. I only recommend this bank to residents in Germany and Austria︁ with regional companies.
For example they needed 6 months to change one thing in the︂ account details of a old account of me and guess what? During this time period︃ my account was blocked.
100% jokers!
 
From what I have read in this thread and from what I have read in‌ the Fidor terms and conditions, there is an issue around the private account used as‍ a commercial account. It is written in german in their terms and conditions. They say⁠ that if you use your findor account for business they will terminate your account.

So, now, I wonder how they determine business activities. Is it because you have many transactions⁤ on a daily, weekly, monthly basis? is it because you receive money from companies rather⁣ than individuals???

It is vague. Also, I wonder if it is AOEI free because when⁢ you sign up they ask you if it is for a current main account. they︀ don't speak about card.
 
Commercial activity is intentionally vague so that they can enforce it when they see fit.‌ If you use your account for business purposes, you violate the terms and conditions. If‍ you don't, you should be fine.

Fidor Bank is a German bank so they are⁠ compliant with CRS/AEOI.
 
I am sorry to ask you to⁤ confirm, but it is important to me. You confirm that Fidor bank is a real⁣ bank not just an EMI so that they report in compliance with CRS/AEOI?
 
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