jasonsmith12 said:
Charles, we even made your website, did you face any problems? And here is the proof of payment just so that you can be tension free.
https://www.linkedin.com/posts/jaso...antaccounts-activity-6569986993860685824-zaSQ
Click to expand...
And Jason, one note. When I originally made a comment here about iPay, iPad had stalled on getting my gateway running. Three months is a long time to not deliver.
It was not until Ruchi got involved that it all came together.
But, yes. Now that we are up and running your gateway is awesome. The multi-currency side of things works really smoothly and transactions are being accepted by the merchant and orders are pumping through.
I think what your company needs to learn when dealing with westerners, is that good communication is always your best asset and a single point of contact works best.
Ruchi communicated with me extremely well, understood my problems, fixed some, I expressed concerns about some other issues, she understood that and resolved those as well.
So within a week of her involvement I had my gateway up and running.
And that was fantastic.
For the previous three months I was dealing with several other people in your company who were just going around in circles, did not always listen to what I was saying (or simply did not understand) and nothing was ever resolved, communication was limited and sometimes non-existent (for weeks on end).
Thankfully Ruchi eventually stepped in.
Now I am a happy iPay customer and in a few weeks I will switch another eCommerce site I own over to iPay as well as I love the multi-currency switcher supported with your gateway.
