Altery

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I did a test transfer from Altery to Kraken and the send email from Altery and the receive email from Kraken were timed just two minutes apart. However, when I tested a transfer to Fiat24 (another @JohnnyDoe top tip) the transaction was refunded back to Altery. At this stage I am not convinced that the 'Within Europe' SEPA info is customer unique as there are notes in the FAQs that suggest also quoting your Altery ID as the IBAN is Corporate wide. If this was the case it would explain why Fiat24 rejected the transaction. That said, I underwent my usual customer services test and spoke to a human within one minute (in fact the auto message actually says you are being transferred to a human!). Comms after that was excellent via the in App support chat. Hope this helps.
 
Cavendish said:
I did a test transfer from Altery to Kraken and the send email from Altery and the receive email from Kraken were timed just two minutes apart. However, when I tested a transfer to Fiat24 (another @JohnnyDoe top tip) the transaction was refunded back to Altery. At this stage I am not convinced that the 'Within Europe' SEPA info is customer unique as there are notes in the FAQs that suggest also quoting your Altery ID as the IBAN is Corporate wide. If this was the case it would explain why Fiat24 rejected the transaction. That said, I underwent my usual customer services test and spoke to a human within one minute (in fact the auto message actually says you are being transferred to a human!). Comms after that was excellent via the in App support chat. Hope this helps.
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So the IBAN was not in your name?
 
russelw65 said:
So the IBAN was not in your name?
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Good timing with your question as I have just solved the riddle. Firstly, yes the IBAN is in your own name so good news there. I think the problem was that Altery do not have a section to add recipient post code in their app. Comms with Fiat24 alluded to this. I tried again and added my post code after my street address and that worked. Transfer took just over one hour.
 
JohnnyDoe said:
I'm also applying for a corporate account
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Cavendish said:
Good timing with your question as I have just solved the riddle. Firstly, yes the IBAN is in your own name so good news there. I think the problem was that Altery do not have a section to add recipient post code in their app. Comms with Fiat24 alluded to this. I tried again and added my post code after my street address and that worked. Transfer took just over one hour.
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So all is good with them right ? I plan to open an account with them next week for a business only accepting crypto for payments.

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Hi I'm HoFo and love Internet Privacy and OffshoreCorpTalk dead:-!
 
I deposited 500 Eur on my personal Altery account from another personal account of mine in France (first transaction on the account). Result:

“We've noticed some recent activity on your account that needs further review to ensure everything is secure and in line with our policies. As part of this standard process, we've paused your account activities to help keep your information safe.

I'll be in touch if anything is needed from your end. Please wait for the updates.”

Just another rubbish EMI poo¤%&&

Last edited: Jan 11, 2025
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@JohnnyDoe ”“ Your #1 Source for Guidance in Different Offshore Fields

 
JohnnyDoe said:
I deposited 500 Eur on my personal Altery account from another personal account of mine in France (first transaction on the account). Result:

“We've noticed some recent activity on your account that needs further review to ensure everything is secure and in line with our policies. As part of this standard process, we've paused your account activities to help keep your information safe.

I'll be in touch if anything is needed from your end. Please wait for the updates.”

Just another rubbish EMI poo¤%&&

@nurredon claims to be a shareholder of Altery, would be interesting to hear from him.
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damn... 500 euro triggered this already. My first transaction was 2 digits from a real personal UK bank which did not invoke the monkey.
 
JohnnyDoe said:
Real cost is your entire balance (which you might or might not recover), plus lawyers fees to unfreeze it.
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Bitcoin would fix this 😉

You must have nerves of steel to deal with so many rubbish banks while all suing them. Highly appreciate your testing of those! Are you keeping all those accounts open if they don't close it?
 
JohnnyDoe said:
I deposited 500 Eur on my personal Altery account from another personal account of mine in France (first transaction on the account). Result:

“We've noticed some recent activity on your account that needs further review to ensure everything is secure and in line with our policies. As part of this standard process, we've paused your account activities to help keep your information safe.

I'll be in touch if anything is needed from your end. Please wait for the updates.”

Just another rubbish EMI poo¤%&&

@nurredon claims to be a shareholder of Altery, would be interesting to hear from him.
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That's concerning - I moved €1000 from a personal UK bank no problem (to be moved elsewhere on other tests) - however after your experience I will be inclined to pull the plug on this one.
 
daniels27 said:
Bitcoin would fix this 😉
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It already did. I only need banks for dealing with those (now a minority) who still can't/don't want to use crypto.
daniels27 said:
You must have nerves of steel to deal with so many rubbish banks while all suing them.
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I don't sue for 500 Eur.
daniels27 said:
Highly appreciate your testing of those! Are you keeping all those accounts open if they don't close it?
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I just abandon them and uninstall the app. Not worth the effort to go through account closing process.

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@JohnnyDoe ”“ Your #1 Source for Guidance in Different Offshore Fields

 
Meanwhile, customer support doesn't answer and this is what I see in the app:

IMG_5410.webp

IMG_5411.webp


Last edited: Jan 11, 2025
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@JohnnyDoe ”“ Your #1 Source for Guidance in Different Offshore Fields

 
I think they might initially be a bit challenging with certain profiles and ask some questions. However, in my experience, they are okay in the long term, crypto-friendly, and things have gone smoothly. Neither I nor the many people I've referred have encountered significant issues. I hope @JohnnyDoe get this fixed as soon as possible.
 
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