Advice needed for personal multicurrency account

[Why]

Long story short: Wise closed my account with 100K on it, despite me providing all documentation they requested. Now i can still appeal, but part of the process is to provide a new bank account so that they transfer the balance if the appeal,is rejected. There is no working around.
i want to open a multi-currency personal account, preferably with low/no fees. I am happy considering an agent but would rather have some recommendation of reliable, tried and tested agents first.
Considered flying to HK but the controls here are getting strict, and they might also block my transfer.
any help is most appreciated.

 

[JohnnyDoe]

Zen.com works well for me

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@JohnnyDoe ”“ Your #1 Source for Guidance in Different Offshore Fields​

 

[void]

JohnnyDoe said:
Zen.com works well for me
Click to expand...

I second that - after about 9 months of using the personal account it seems to be a surprising alternative to Wise
mobile only UI is an inconvenient and dangerous approach bet besides that no complaints so far

 

[Why]

JohnnyDoe said:
Zen.com works well for me
Click to expand...

Thanks for the advice. I never heard of it before and will give it a try. However i have a significant amount to transfer: have you ever transferred 6 figures to your zen account?

void said:
I second that - after about 9 months of using the personal account it seems to be a surprising alternative to Wise
mobile only UI is an inconvenient and dangerous approach bet besides that no complaints so far
Click to expand...

Thanks for the validation. Mobile only makes me nervous. I am more and more thinking about an offshore account in the Carribeans. Any pointers?

 

[JohnnyDoe]

Why said:
Thanks for the advice. I never heard of it before and will give it a try. However i have a significant amount to transfer: have you ever transferred 6 figures to your zen account?
Click to expand...

As a balance transfer from your own account you won't have any problem. Of course you need to provide sof and stuff.

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[Why]

JohnnyDoe said:
As a balance transfer from your own account you won't have any problem. Of course you need to provide sof and stuff.
Click to expand...

I just tried to apply but verification failed.
i am not sure if it will be from my own account or from Wise own account. They closed my account so i literally have no account at the moment.
i think it would be safer to let the transfer to an offshore bank like in Belize or SVG but really unsure how to open an account there. I dis some research and found an agent, but while checking if they are legit it took me to this forum. Great find though

 

[JohnnyDoe]

Why said:
I just tried to apply but verification failed.
Click to expand...

Do you mean the automated verification process?

Why said:
i think it would be safer to let the transfer to an offshore bank like in Belize or SVG
Click to expand...

Don't

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[wellington]

Why said:
I just tried to apply but verification failed.
i am not sure if it will be from my own account or from Wise own account. They closed my account so i literally have no account at the moment.
i think it would be safer to let the transfer to an offshore bank like in Belize or SVG but really unsure how to open an account there. I dis some research and found an agent, but while checking if they are legit it took me to this forum. Great find though
Click to expand...

Only reason it could be rejected is likely automated information from their partners for D/D flagging for something.

 

[Sols]

Why said:
Thanks for the advice. I never heard of it before and will give it a try. However i have a significant amount to transfer: have you ever transferred 6 figures to your zen account?
Click to expand...

Routinely seeing seven and eight figures (on business accounts) with Zen. No problems at all. They ask for docs, but are very reasonable about it.

Personal accounts seem to be similarly easy to manage.

However, if you are transacting outside of EUR/SEPA, it's no longer Zen's own network you're using. They use CurrencyCloud and their risk appetite is lower.

Why said:
Mobile only makes me nervous.
Click to expand...

Zen is not mobile only. It's mobile first, but you can log in from desktop.

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This is the probably the answer to your question.

 

[wellington]

What's the onboarding KYC requirements?

Resident Certificate
Tin
Passport

etc?

 

[void]

Sols said:
Zen is not mobile only. It's mobile first, but you can log in from desktop.
Click to expand...

when it comes to personal account at least, the let you submit your phone number, verification code and then this...

how silly is that?

 

[Sols]

void said:
when it comes to personal account at least, the let you submit your phone number, verification code and then this...
View attachment 5621
how silly is that?
Click to expand...

Wow, I hadn't noticed there was a distinction. Never tried to check a personal account on the web and just incorrectly assumed you could check both kinds.

Thanks for the correction!

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This is the probably the answer to your question.

 

[JohnnyDoe]

I have both a personal and corporate accounts with zen and I can switch seamlessly between them within the app with the same login.

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[Why]

JohnnyDoe said:
Do you mean the automated verification process?

Don't
Click to expand...

Why?

 

[fshore]

JohnnyDoe said:
Zen.com works well for me
Click to expand...

What countries do they support for personal / business accounts? This info is not easily available on their website.

 

[Clearsky Network]

Why said:
Long story short: Wise closed my account with 100K on it, despite me providing all documentation they requested. Now i can still appeal, but part of the process is to provide a new bank account so that they transfer the balance if the appeal,is rejected. There is no working around.
i want to open a multi-currency personal account, preferably with low/no fees. I am happy considering an agent but would rather have some recommendation of reliable, tried and tested agents first.
Considered flying to HK but the controls here are getting strict, and they might also block my transfer.
any help is most appreciated.
Click to expand...

Zen and Payset both will work.
Zen is cheaper, but i dont like their service.
Try Montify as well, but make sure they can give you dedicated sepa and swift as they dont always provide dedicated accounts.

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[JohnLocke]

JohnnyDoe said:
I have both a personal and corporate accounts with zen and I can switch seamlessly between them within the app with the same login.
Click to expand...

How long have you been with them ?

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[Piano]

fshore said:
What countries do they support for personal / business accounts? This info is not easily available on their website.
Click to expand...

Same question for me

 

[Sols]

fshore said:
What countries do they support for personal / business accounts? This info is not easily available on their website.
Click to expand...

Piano said:
Same question for me
Click to expand...

https://www.zen.com/files/terms-and-conditions/onboarding_permitted_jurisdictions.pdf

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This is the probably the answer to your question.

 

[fshore]

T

Sols said:
https://www.zen.com/files/terms-and-conditions/onboarding_permitted_jurisdictions.pdf
Click to expand...

Thanks, I found this link which states different countries
https://ask.zen.com/hc/en-us/articl...-has-to-be-registered-in-to-open-ZEN-account-