Yes. The experience is good. You have a personal account manager and you can even meet in person if your like. They are quick to react if they are issues.
Also, if you just open an account on your own there, they will teach out to you as there have been numerous cases of people with fakes, scam, casinos or other activities that are high risk and that this their fees cannot sustain in the long term.
They do expect your to make a turnover of about 1000 to 2000︀ USD per year. I spoke with many fx-based EMIs like OFX, World First, Airwallex, Ping︁ Pong, eBury, etc. They are all able to reduce their FX margin based on about︂ that 2000 USD turnover per year.
They normally do not close your account but they︃ have costs and this expect about that annual turnover.