strange I have read a few of guys saying that. I have not had a single request from them yet. Total turnover used with the TW account 120K in 5 months.reesek said:
transferwise continues to close accounts here and there ;(
not a reliable counterparty
Click to expand...
EliasIT said:
strange I have read a few of guys saying that. I have not had a single request from them yet. Total turnover used with the TW account 120K in 5 months.
Click to expand...
You goddamn right (walter white QUOTE)Hera said:
TransferWise is very good in SEO to dissimulate real issues with them. But when you search in deeper, you find lot of similar cases, but you don't find the end of stories or used ways to recover funds.
Click to expand...
How do you explain the high rate of closing accounts??? I mean that's what count at the end of the day..dirtyharry said:
Not all, they are one of the biggest EMI's around backed with million of $$ I'm sure they are not a ponzi scheme.
Click to expand...
Hera said:
Thank you for your reply. About Transferwise, we have to contact Financial Conduct Authority (UK) or the similar in Lithuania?
Click to expand...
Fajosst said:
Same situation. I really thought they were a reliable service. Be careful, the customer service is terrible, it takes a long time to respond.
Click to expand...
So guys, how does it went, did you get your money at the end? It's 17th months since this thread was created, someone must have received something?Tax Cow said:
I've been in the same situation with other banks before and have some empathy, but you're a little optimistic here.
Click to expand...
no one is going to reply here... wonder why?PaulKruger said:
So guys, how does it went, did you get your money at the end? It's 17th months since this thread was created, someone must have received something?
Click to expand...
PaulKruger said:
So guys, how does it went, did you get your money at the end? It's 17th months since this thread was created, someone must have received something?
Click to expand...
Thanks for this, I'll wait to see what comes of the appeal first thoughuranio said:
Don't lose time do this and contact the financial ombudsman. After this open a complain with resolver.co.uk.
I had 15k frozen on revolut i did from the first day these steps and i had the money back on 45 days. If i didn't i don't know how long they will keep them.
Click to expand...
Just looked at resolver.co.uk out of interest and it looks like TransferWise aren't reaponding to complaints via Resolver... still, the ombudsman is a good next stepuranio said:
Don't lose time do this and contact the financial ombudsman. After this open a complain with resolver.co.uk.
I had 15k frozen on revolut i did from the first day these steps and i had the money back on 45 days. If i didn't i don't know how long they will keep them.
Click to expand...
So as promised here is my update... after a few days TW accepted my appeal and reactivated my account! A fair and sensible outcome or so I thought... I then came to make a very small transfer to pay the U.K. account of one of my suppliers (under 2K) and my payment went under ”˜review'... after contacting customer services and receiving the same generic response from them several times, I was eventually contacted by the team conducting the review some 2 weeks later, who asked zero questions about the transfer but instead wanted me to verify source of funds. For context, my Funds were derived from a personal U.K. property sale which I leant to my new formed U.K. Ltd company in the form of a directors loan. The review team asked me to provide copies of bank statements and for a copy of the contract signed by both parties - now clearly this shows you what a sh*t show TW compliance is as no such document exists - anyone with half a brain knows that the buyer and seller sign identical but separate copies of the contract which is then sent by post to the counterparty's solicitor (contract exchange). I pointed this out to TW and they quickly back tracked and said they just wanted to see bank statements showing receipt and retention of funds, as I had already provided copy of deed from HMLR, contract, settlement statement, Director loan agreement blah blah blah - to which I obliged the same day. A couple of days later, they closed my account without notice regardless and hid behind T&Cs and then Terms of Use after a subsequent appeal. So, the moral of the story is don't put all your eggs in one basket and do diversify your banking portfolio before you start moving any serious money.FezKo said:
I too have had my account deactivated with TransferWise, in very similar circumstances i.e. - not really sure what I did wrong? I moved funds from my own company into TW, provided all docs for proof of funds, they accepted funds and all seemed ok. I then tried to move funds from one currency to another (EUR to GBP) and when it didn't execute properly, I complained. A few days later I received an email saying there was an issue with the transaction and it had been returned to them and that I needed to fix the transfer; but when I tried to log in, they had deactivated my account! I have appealed, still early days but will let you know how it goes...
Click to expand...