I always contact Wise from the director’s email address, but we haven’t︂ received any specific requests or instructions regarding my LTD. Each time I reach out, they︃ say their due diligence checks are ongoing, and they’ve never stated they won’t return the︄ money,only that the funds will eventually be refunded. For now, all I can do is︅ keep sending periodic follow-up emails until they provide a definitive answer.