Now that you mention it, it would make a lot︁ of sense for them to just reflash the OS when they get a customer device︂ with exotic problems. They must have the tools to fully reinstall the system from scratch︃ for their devices, not sure if they are willing though without 'proof' something exotic is︄ happening. Next time I am in an Apple store I will try to find this︅ out.
Some of their tools are hosted on gsx2.apple.com, but only authorized resellers or Apple︆ personnel have access to it. Would be nice to know if anyone here has/had access︇ to this portal and could tell us about the functionality. The scary part is that︈ a lot of their (troubleshooting) tools is delivered over the network, so they can get︉ most of the information they need by requesting it using your serial number.
Some of their tools are hosted on gsx2.apple.com, but only authorized resellers or Apple︆ personnel have access to it. Would be nice to know if anyone here has/had access︇ to this portal and could tell us about the functionality. The scary part is that︈ a lot of their (troubleshooting) tools is delivered over the network, so they can get︉ most of the information they need by requesting it using your serial number.