Why Wise refuse to make transfers to some banks?

[belarus]

I have tried it several times now, I have a supplier I need to transfer money to via Wise, and then an error message appears saying that you cannot send money to this recipient at the moment!

These are big banks in Germany and Sweden, just to name two!

 

[daniels27]

Can you send to other people? Maybe your account is blocked.

 

[kkein]

It's not the bank, it's the account. They are probably blacklisted, likely because their biz goes against their TOS. Check their TOS.

 

[Marzio]

Because in your avatar you have the flag of a sanctioned country.

 

[uk29]

I had this when attempting to pay American Express in the UK having already paid them on multiple occasions prior. I tried every day for a week and then randomly, it just allowed the payment. Could be worth reaching out to them to ask why?

 

[belarus]

daniels27 said:
Can you send to other people? Maybe your account is blocked.
Click to expand...

no works fine with all other accounts

kkein said:
It's not the bank, it's the account. They are probably blacklisted, likely because their biz goes against their TOS. Check their TOS.
Click to expand...

It's an attorney in Sweden, large firm, don't think they are blacklisted rof/%

uk29 said:
I had this when attempting to pay American Express in the UK having already paid them on multiple occasions prior. I tried every day for a week and then randomly, it just allowed the payment. Could be worth reaching out to them to ask why?
Click to expand...

yeah may be like this in my case

 

[Martin Everson]

belarus said:
I have tried it several times now, I have a supplier I need to transfer money to via Wise, and then an error message appears saying that you cannot send money to this recipient at the moment!

These are big banks in Germany and Sweden, just to name two!
Click to expand...

Out of interest which currency are you trying to send in?

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Please note my posts should not be taken as financial or tax advice. Please seek professional advice in that respect.

 

[belarus]

I tried SEK and EUR

 

[Forester]

Well, sorry to repeat this but do not use common sense or strict logic when thinking about Wise. Yes, it can just be random mood of their AI machine or some poorly paid monkey at compliance. Do not ask anything, try it later; or much better ”“ use another provider 😉...

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I am just a simple countryman. Anything I say is only a personal opinion, not a certified advice 🙂

If you think it makes sense, you can like it; if opposite, please, tell me, why I am wrong...

 

[kkein]

belarus said:
no works fine with all other accounts


It's an attorney in Sweden, large firm, don't think they are blacklisted rof/%


yeah may be like this in my case
Click to expand...

In Wise ToS they do not allow payments to several kind of service providers, including, but not limiting, to those offering tax optimization services.
Now, i don't know what business is your provider into, but i think it's worth checking TW ToS

 

[JohnLocke]

You need to contact their support and tell them who you are trying to send money to, give them the name and address of the person as well as their bank connection. If it is a completely normal company or, as in your case, a lawyer, they will sort it out quickly so you can transfer money to them.

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[Forester]

JohnLocke said:
they will sort it out quickly so you can transfer money to them.
Click to expand...

Does it (I mean the word “quickly”) correspond to your regular/repeated experience?
(I am really just asking, I have no personal experience with Wise since ~3.5 years ago; just witnessing something occasionally.)

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I am just a simple countryman. Anything I say is only a personal opinion, not a certified advice 🙂

If you think it makes sense, you can like it; if opposite, please, tell me, why I am wrong...