Hello,
3 days ago, I moved from Stripe to go to wepay.com.
I have Authorize.net gateway + WePay.com.
Onboarding was accepted without any issues, I talked to support and everything went good.
When I go live, ALL my transactions are "failed", I asked support, they keep saying to check :
"
I already tested with my own data and my real CC, exact address, card name and good e-mail address --> Payment Failed.
My account is full verified, support told me it's not error on my account, it's really the customers info and it's not accurate.
I think it's an error between Authorize and WePay. With Stripe I never had any issue.
Do you had this issue in the past ? Any solutions ?
Thanks in advance.
3 days ago, I moved from Stripe to go to wepay.com.
I have Authorize.net gateway + WePay.com.
Onboarding was accepted without any issues, I talked to support and everything went good.
When I go live, ALL my transactions are "failed", I asked support, they keep saying to check :
"
- The exact name as it appears on the credit card
- Correct billing address
- An email address directly associated with the name on the card
I already tested with my own data and my real CC, exact address, card name and good e-mail address --> Payment Failed.
My account is full verified, support told me it's not error on my account, it's really the customers info and it's not accurate.
I think it's an error between Authorize and WePay. With Stripe I never had any issue.
Do you had this issue in the past ? Any solutions ?
Thanks in advance.