I wanted a personal user account with zen, got rejected after submitting passport and doing the video selfies. no reason, no option to resubmit. (a friend of mine from the same area opened and used a card with them within the hour)
So weird.
Hi,
Finally found a debit card that you can use crypto with thats supported in my country - but I get this message after submitting my passport and video selfie
I feel personally insulted lol
anyone ever encountered a personal account rejection like this?
just for the record, my friend...
It seems they are currently "between" card providers (Same as Advcash before) - I just hope they really come back with the new card provider.
They claim they are moving from VISA to Mastercard. As of now no spending on card (virtual) is possible. :(