Recent content by repoapple

Oh and the heartwarmingly confidence inspiring "My name is Sara and I am a Compliance Specialist within the Compliance team of Bitsafe. I have send you an information inquiry earlier today regarding the use of your account. As a licensed Electornic Money Institution we are obliged to know our...

Fair enough. But remember a few things: 1. This contact came from out of the blue from an unidentified email address. It's a common phishing/scamming technique. Treating those emails with any level of trust is dangerous. 2. The original email had no link to the support system or any form of...

After 8 weeks of freezing my account, Bitsafe returned 57% of my money. So if you're happy giving up 43% of your funds and get the rest back after 8 weeks, Bitsafe is a good option.

Last week in the quiet of the night, 7 weeks after the incident, Bitsafe returned 60% of my money. No explanation, no comment. Where the rest is, I have no idea. Now 8 weeks has passed so I've filed a complaint to Kifid and filed a police report in my country. Theoretically it might make a...

I think he mentioned earlier that he got the money back. Would love to hear what happened exactly, though. How long it took etc. Just had a problem with the one EMI, and yes will do that from now on. Thank you for your kind and helpful advice.

My Bitsafe account was frozen 7 weeks ago, since then no replies to "official complaints." I'm just waiting for 8 weeks to go by so Kifid will take notice. What's curious to me is the overwhelming amount of 5-star reviews on the Bitsafe Trustpilot in the last month. Suddenly it's bounced from...

I think you're right. It's so weird though, I think Bitsafe has a good concept and they could easily make it work. I'm always puzzled when companies just throw good money away. Granted, I'm probably not the biggest most profitable customer, but I wonder how many "whales" will stick around when...

First time poster here, wanted to share my Bitsafe experience. Long story short - customer support contacted me in a way that looked suspiciously similar to a phishing scam. They wanted me to provide sensitive account details. I obviously didn't provide any, as banks don't do this sort of thing...