Zenus bank is closing (for retail clients)

[JohnnyDoe]

Zenus was a decent solution for a US bank account without having a SSN and without physical presence.

Received from Zenus:

Zenus is transitioning its focus to fintech services and business solutions. As a result, we will be discontinuing our retail banking platform, and your current Zenus Bank account will be closed on October 22, 2025.

If you have not yet done so, please withdraw all funds from your account before this date. Outgoing transfers will remain free of charge. Rest assured, Zenus is a fully reserved bank– your funds are safe and will remain available.
We also recommend downloading any bank statements or transaction records you may need before October 22, as access to your account and the app will no longer available after this date.
Zenus Bank understands that this transition may cause disruption, and we are committed to supporting you throught the process. If you have any questions or need assistance, please don’t hesitate to contact our Client Services team:

• • Phone: +1 833-936-8711 (US toll-free)
  • Email: clientservices@zenus.com
  • Available Monday to Friday, 9:00 AM – 6:00 PM EST
  • We speak English and Spanish

Thank you for being part of our journey. While this chapter is closing, we are excited about the future of Zenus as we focus on building cutting-edge fintech solutions for global businesses.
Sincerely,

Zenus Team