Martin, when you put "lol" in your question it makes it automatically unserious, agree?
If you are really interested in our company, we can start a new thread. It will be a great pleasure for me to describe our services and discuss everything about cryptos in EU.
But this one was named and started not as discussion about the company but the private opinion of the client (or the person behind him) and has the only value to be an alert to others︀ who share the idea that Ternion is a good place for laundering.
So in order︁ to finish this let me answer deliberately again:
If the AML department finds the suspicious︂ activity, it asks for additional information and/or supporting documents in order to get KYC and︃ KYT transparent. If the legal customer cannot provide something, he or she can always discuss︄ it individually, just explaining the reason. Usually if there are some doubts about the client︅ without evidences of crime, the account can be closed and funds (if any) returned to︆ the origin. If the customer refuse to provide additional information and AML department has enough︇ reasons to consider any illegal activities, a case is usually reported to authorities and funds︈ are frozen until the end of investigation. It’s not only Ternion Team but a lot︉ of entities can be involved and that is why sometimes it takes quite long... Previously︊ I mentioned the way how EU citizen can act if faced a real scam -︋ report this to police, to the banks, to regulators etc. We can see realistic scam︌ reports at your forum - people are at least writing claims to relevant authorities to︍ report the real scam.