Tax-usa.net Services

[Sky Bro]

I engaged the services of Tax-Usa.net to facilitate the opening of a US local bank account, which was purported to come with a money-back guarantee if unsuccessful. Despite their failure to deliver on this service, the company has declined to issue a refund. Moreover, they recommended the establishment of bank accounts that proved to be inoperable and carried out superfluous services, for which I was billed.
Has anyone in this community encountered similar experiences with this company?
I lost a total of $1,100 on unnecessary services and $499 for bank account opening consulting services (they kept the money and refused to refund it). Additionally, they continuously uploaded my personal and company information online. Are there any agencies I can report to and sue for violating my privacy and fraud in the US?

 

[daniels27]

I doubt you can do anything as you must likely accepted their︃ terms when engaging them.

 

[Sky Bro]

1 - They confirm to refund money after cannot‍ do services (they suggest some services do not need with high price)
2 - But⁠ they never refund
3 - When I request them refund, they do not reply email;⁤ I comment on Trustpilot 1 star, then they send my privacy and company documents to⁣ some my partners
It is not goods company, money is not important

 

[daniels27]

Yes, but do you fulfil their requirements for a refund?

 

[Sky Bro]

They do not do anything because all bank they suggest I also know and bank‍ can not use for my business
They confirm that they will refund but changed credit⁠ their services next year (2025)
I do not need any services more because their services⁤ can not meet my target
I asked to refund and they do not refund, do⁣ not reply also

 

[daniels27]

Can you do a chargeback on⁣ the payment?

 

[Sky Bro]

Thank for‌ suggestion
I paid by credit card since March 2024. Now I cannot recall money.
Money is not important
Sending my personal paper and company paper online are braking law

 

[daniels27]

You have 540 days to file a chargeback.‍ You can call your bank.

Ok, but to whom did they send what?⁤ They have a privacy policy online which may not allow this. If they did, there⁣ are ways to confront them. Writing reviews in general is not a good way to⁢ get things solved.

 

[Sky Bro]

Their price so high
Their services so poor and impolite
They do not reply, do‌ not refund and send me and my partner spam email with personal and company docs‍ by their email [email protected]
How to call for court and where

 

[daniels27]

Have you filed a chargeback on your credit card?