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IMPORTANT NEWS: ePassporte SHUT DOWN by VISA!

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JohnLocke

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Dear ePassporte Account Holders,


Please be advised that, at 12:00 PM PDT today, September 2, 2010, we were notified that effective immediately, Visa International has suspended our banking partner's (St. Kitts Nevis Anguilla National Bank) ePassporte Visa program. The ePassporte e-Wallet program continues to be up and running, except funds cannot be transferred between your Visa Account and your e-Wallet. At this time ePassporte can no longer issue Visa Cards, and the ability for our Account Holders to make point of sale purchases and withdraw funds from ATMs has also been suspended.


At this time we do not know why this drastic action was taken by Visa. To us, it is unconscionable that such action would be taken without the opportunity for ePassporte to fully understand Visa's reasons and to be able to take all steps necessary to keep our program running the way it has so successfully done for over 7 years. But that is what Visa has done.


As soon as we have more information we will be in contact with you.


In the meantime please be assured that your funds are safe.


We are very sorry for the short notice and apologize for any inconvenience this may cause. The ePassporte team is working diligently to rectify this situation.


We kindly ask you to bear with us while we work through this issue.


Please feel free to contact us via the message center or at our call center, should you have any questions, comments or concerns.


Thank You,


Christopher Mallick


Very bad news in my opinion and we do hope that they figure out what happens and what is required in order to sort things with the bank and Visa.

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NEWS - Update!

ePassporte: Visa Situation Should be Resolved Next Week

The issue is with‌ Visa and not with its bank, says ePassporte

By Tom Hymes

Sep 3rd, 2010 02:26‍ PM

SANTA MONICA, Calif.,In response to a call from AVN seeking further clarification on the⁠ sudden suspension by Visa of the ability by ePassport’s West Indies-based bank,St. Kitts-Nevis-Anguilla National Bank⁤ Ltd.,to process Visa transactions, ePassporte’s business account manager called to comment on the situation.

“The problem,” he said, “is not our bank. Our bank is perfectly fine. Everybody’s money is⁣ safe. The issue is literally with Visa. Visa functionality is the only thing that’s down,⁢ which means eCards and vCards. We are working to resolve the issue and we will︀ have a resolution by next week, but at this point in time we don’t have︁ any more information and we will contact everyone as soon as we do have any︂ update at all.”

When asked about the increasing concern among some ePassporte clients that their︃ money might remain inaccessible for some time to come, leading them to seek alternative means︄ of delivery, he said, “I think the most important thing right now is for people︅ to be patient until we have a solution. I wouldn’t move any [funds] at this︆ point, because by the time you would receive a wire we’ll either have Visa functionality︇ back up or we will have found another solution.

“The problem,” he added, “is that︈ yesterday we were given about an hour’s notice of the situation, so there really wasn’t︉ enough time for us to prepare any sort of documented statements other than the message︊ that came from our CEO and owner, Christopher Mallick.

“There’s nothing to worry about," he︋ stressed. "It’s an issue with Visa, not with our bank. All of our functions outside︌ of Visa are working perfectly. If people’s funds are in their wallets, they can feel︍ free to contact customer service and do a wire disbursement, but if they can wait,︎ that would be my recommendation. I wouldn’t make any hasty decisions. But we’re not going️ anywhere; there’s nothing wrong with the business. This was an unforeseen issue, and we’re not‌ exactly sure where it came from on Visa’s side.”

Before hanging up, he once again‍ expressed his hope that calm would prevail over the long holiday weekend, after which the⁠ company expects that the situation will be quickly resolved.

“There really is nothing to be⁤ panicked about,” he said. “We just have to be patient and see what the solution⁣ is. All I can say is that if we had been given more notice, we⁢ obviously would have been better prepared and would have contacted all of our clients beforehand.”︀

In the meantime, AVN has learned that several affiliate programs have sent letters to their︁ affiliates notifying them that they are temporarily suspending the use of ePassporte until the Visa︂ issues are resolved, and recommending that people log in to their accounts and change their︃ payment options to either checks or wire transfers.

Check back with AVN for more updates︄ as this story unfolds.
 
Very bad news! I read that they will solve the problem with Visa soon it‌ was one of such solution we wanted to use for our new biz
 
I would never have believed that this gonna happen, how comes it? We speak ePassport‌ who's founders are CCBILL right?
 
Some update on this issue:

"To All SKNANB Visa Prepaid Cardholders

As previously advised, SKNANB‌ has been working diligently on the necessary efforts to restore prepaid cardholders' ability to access‍ their Visa card funds.

Subject to slight adjustment, it is expected that from Wednesday, October⁠ 6th, the overwhelming majority of cardholders will be able to access the funds on their⁤ Visa Card using their existing card, without providing SKNANB further information. A small percentage of⁣ cardholders will be asked to provide certain confirming information. SKNANB prepaid cardholders can expect further⁢ communication from us on October 4th in this regard....."

B. For affiliate program owners who︀ want to find a replacement for ePassporte might want consider these prepaid Mastercard cards :︁

1. Payoneer (based on US), Payoneer.com

Mostly used by worldwide freelancers, from programmer to translator︂ freelancers!

2. Paxum (based on Canada), Paxum.com

Has Paxum e-Wallet, similar service with ePassporte Wallet.︃

Fund withdrawal is using prepaid Mastercard (worldwide ATM up to $2,500/day, fee: $2/withdrawal,), check (fee:$5︄ Personal/$25 Business), and wire ($50 fee).

Loading fund is using check (fee:$5 Personal/$25 Business) and︅ wire ($50 fee).
 
IMPORTANT MESSAGE REGARDING YOUR EPASSPORTE ACCOUNT

Dear ePassporte Account Holders,

It is with great regret‌ we inform you that ePassporte must close its doors due to a lack of revenue‍ and circumstances beyond our control.

Effective immediately, the call center, ePassporte's sales and marketing team⁠ and risk management staff will no longer be available. A small group will remain to⁤ organize wallet requests and help disburse funds. On the ePassporte website, in the near future,⁣ wallet holders will be provided further information on what is needed to obtain your funds.⁢ This will mainly be a process to protect wallet holder funds from fraud. We expect︀ this will be a simplified process, and as we receive the necessary information, our small︁ remaining staff will process requests as quickly as they can. Please direct your wallet questions,︂ concerns and requests to [email protected].

For those of you with funds on your Visa︃ Accounts, we are informed that St. Kitts Bank is working on a plan to provide︄ everyone with full access to their funds through their Visa Electron Cards or by bank︅ wire transfers and will inform you accordingly.

We appreciate your support for the ePassporte program︆ over the past 7 years and deeply regret we must close our doors at this︇ difficult time.

Sincerely,

ePassporte.com
 
And here is another update, seems this is turning into a scam of some sort,‌ but let's hope not.

Click this link for more information : ->⁢ ePassporte
 
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