Good, cheap and simple VOIP cloud software/app?

[thomasparra]

Since Skype is shutting down soon, MS is pushing users to Teams. I am involved in the Google Workspace environment and unfortunately Google Voice only works for US or European companies.

I am looking for a simple and reliable solution. No subscription, just PAYG or small credit package will be enough. I tried Rebtel and it was very bad. Any recs?

 

[daniels27]

How about
www.zadarma.com
www.twilio.con

 

[psvunited]

https://tello.com/

 

[daniels27]

Do they also have VoIP now?

 

[Suzy Emerald]

Viber

 

[daniels27]

Are you actually looking for inward or outward calls?

 

[thomasparra]

daniels27 said:
How about
www.zadarma.com
www.twilio.con
Click to expand...

Both are too complicated, overpriced, and too many VAS

 

[thomasparra]

Both are too complicated, overpriced, and‌ too many VAS

 

[daniels27]

Twilio & Co. are all inclusive solutions and highly scalable.

Zadarma is relatively simple. You can‌ just use their free account and then add any inbound phone number you need.

There may be more solutions. Do you actually need inbound numbers or you just want to‍ make outward calls?

 

[daniels27]

How about Hushed Lifetime?

 

[JustAnotherNomad]

Just use a SIP provider (tons of them) and then use any SIP client.

 

[mud]

We're trialling Teams Call. Its pretty good price that allows many users to share a‌ single outbound number. Inbound calls can be routed via a menu, which also stops a‍ lot of spam calls.

its very complex to setup, documentation is awful and SMS features⁠ take 6 weeks to get approved.

We've been using Rebtel, but as you said, the⁤ quality is low. Also tried OpenPhone which works well but not affordable for a team⁣ environment.

 

[thomasparra]

mud said:
We're trialling Teams Call. Its pretty good price that allows many users to share a single outbound number. Inbound calls can be routed via a menu, which also stops a lot of spam calls.

its very complex to setup, documentation is awful and SMS features take 6 weeks to get approved.

We've been using Rebtel, but as you said, the quality is low. Also tried OpenPhone which works well but not affordable for a team environment.
Click to expand...

Thank you. I am into the Google Workspace ecosystem but I will try Microsoft 365 soon as a potential replacement. Google is nice and pretty straightforward but there are some automations and basic features (for calls for example like MS Teams or a CRM) that are missing. It's either is stay in the Google ecosystem and automate some third parties tools with Zapier or I go full in into the MS ecosystem. I am also reviewing Odoo and Zoho, but it might be overkill and add complexity that I do not need.

I value simplicity and consolidated data and hate using different third parties. This is why I was thinking of MS but it seems overly difficult to manage for a small business over Google.

 

[thomasparra]

Thank you. I am into the Google Workspace ecosystem⁢ but I will try Microsoft 365 soon as a potential replacement. Google is nice and︀ pretty straightforward but there are some automations and basic features (for calls for example like︁ MS Teams or a CRM) that are missing. It's either is stay in the Google︂ ecosystem and automate some third parties tools with Zapier or I go full in into︃ the MS ecosystem. I am also reviewing Odoo and Zoho, but it might be overkill︄ and add complexity that I do not need.

I value simplicity and consolidated data and︅ hate using different third parties. This is why I was thinking of MS but it︆ seems overly difficult to manage for a small business over Google.

 

[joshi49]

Viber look like a good alternative

 

[mud]

Interesting - have you‌ tested the quality?

 

[lacomaco]

All the time when I was using ordinary VOIP⁣ suppliers the quality was no good. If it is a big company standing behind, working⁢ and spending high amounts (Viber is a good example) generates better quality

 

[EliasIT]

Trello is very good, but myself moved to Teams‌ and Session - works well out so far.